Chatra — Live Chat & Chatbot
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Highlights
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Based in United States
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Works with the latest themes
About this app
Launched
October 29, 2015
Languages
English, French, Spanish, Portuguese (Brazil), and Russian
Categories
Abandoned cart , ChatWorks with
Help Scout, Slack, Zapier, Webhooks, Facebook, InstagramHelp web visitors reach checkout faster with real time support and product recommendations.
Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.
- Live Chat with your customers from one app; desktop or mobile
- Answer messages sent through Facebook, Instagram, or email
- Use chatbots to do routine work for you and save your time!
- See who's on your website, where they are from, and what they have in their cart
- Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
Pricing
Free plan
Free
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$21/month
or $204/year and save 19%
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
- Saved replies
- File transfer
Pro plan
$29/month
or $276/year and save 21%
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
Free plan
Free
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$21/month
or $204/year and save 19%
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
- Saved replies
- File transfer
Pro plan
$29/month
or $276/year and save 21%
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, easy setup, and responsive support. Key features like live chat, automated responses, and timed messages are praised for enhancing customer engagement and boosting sales. Merchants value real-time access to customer typing, browsing history, and cart contents. The app's mobile compatibility and integration with platforms like Facebook Messenger are also favored. Customization options and user tracking add further value. Some find the free plan sufficient, while others appreciate the extra features of the paid plan. Unique features like assigning random "color names" to customers for easy tracking are well-received.
This app ticks all the boxes for what I need from a chat service plugin for my website. Automated responses, timed messages for customers spending any time on pages, etc. Customer service is responsive and proactive, checking to see if we need help, or anything at all really.
Really functional and very easy to use. Simple yet efficient and wonderfully effective with great display.
Switched to this from using zendesk for many years and this is by far such a nice and simplified online chat system for what we needed. Support was quick to answer any questions I had. Highly recommend.
About this app
Launched
October 29, 2015
Languages
English, French, Spanish, Portuguese (Brazil), and Russian
Categories
Abandoned cart , ChatWorks with
Help Scout, Slack, Zapier, Webhooks, Facebook, InstagramBuilt by Roger Wilco LLC
About Roger Wilco LLC
4.9 average rating
8 years building apps for the Shopify App Store
501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US
Support
Send a message1(703)232-1443
support@chatra.com
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