Chatra — Live Chat & Chatbot
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Highlights
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Based in United States
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Works with the latest themes
About this app
Launched
October 29, 2015
Languages
English, French, Spanish, Portuguese (Brazil), and Russian
Categories
Abandoned cart , ChatWorks with
Help Scout, Slack, Zapier, Webhooks, Facebook, InstagramHelp web visitors reach checkout faster with real time support and product recommendations.
Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.
- Live Chat with your customers from one app; desktop or mobile
- Answer messages sent through Facebook, Instagram, or email
- Use chatbots to do routine work for you and save your time!
- See who's on your website, where they are from, and what they have in their cart
- Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
Pricing
Free plan
Free
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$21/month
or $204/year and save 19%
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
- Saved replies
- File transfer
Pro plan
$29/month
or $276/year and save 21%
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
Free plan
Free
- Live chat
- Offline contact form bot
- Most features
- Free forever
Essential plan
$21/month
or $204/year and save 19%
- Live chat
- Chatbots
- Instagram DM
- Facebook chat
- Realtime visitor list
- Visitor info
- Chat automation
- Typing insights
- Saved replies
- File transfer
Pro plan
$29/month
or $276/year and save 21%
- All Essential plan features
- Chat ratings & reports
- Data export
- Operating hours
- Agent groups
- Integrations
- REST API & outgoing webhooks
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
648 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this live chat and chatbot app for its ease of installation, customization, and robust features like automated responses, real-time customer typing view, and timed messages. It's praised for enhancing customer engagement, boosting sales conversions, and providing immediate support. The free plan is a bonus for smaller businesses. The mobile version is lauded for its convenience, and the app's integration with platforms like Facebook Messenger is valued. Unique features like assigning random "color names" to customers for easy tracking are also favored. The customer service is responsive and helpful.
Great application, Thanks
Great app and great customer service
nice
About this app
Launched
October 29, 2015
Languages
English, French, Spanish, Portuguese (Brazil), and Russian
Categories
Abandoned cart , ChatWorks with
Help Scout, Slack, Zapier, Webhooks, Facebook, InstagramBuilt by Roger Wilco LLC
About Roger Wilco LLC
4.9 average rating
8 years building apps for the Shopify App Store
501 Silverside Rd, Suite 105, Wilmington, DE, 19809, US
Support
Send a message1(703)232-1443
support@chatra.com