Chatty: Live chat Helpdesk FAQ

We were having an issue with copying and pasting our old FAQs into the Avada platform, as soon as I had this issue I was in contact with Hana within minutes and she was extremely helpful and was able to fix the issue for me swiftly. Some of the best technical support I've ever received for a Shopify app.

Perfect app, perfect helpdesk by Hana. Very helpfull and kind. I recommend this app for every website

I recently had the pleasure of working with Liz to set up an app on my website, and I couldn't be more impressed with the level of service and expertise she provided. From start to finish, Liz demonstrated a deep understanding of the app integration process and guided me through each step with patience and clarity.

I was facing a problem, actually i thought there was a problem and I was fighting with the costumer support and this guy, Prakash, came and helped, he was so patient with me, he kept on helping no matter how rude i was, and at last he made me realize that the issue i was facing was with another app, not with AVADA! This Guy is a legend!

cool

excellent service with fast replies. Was dealing with a very helpful agent. From first use, I am sure I will use other extensions and services

Avada has been great and the support from Hana has been fast and impeccable.

Highly recommended.

Le service client est juste incroyable, toujours au petit soin, c'est très agréable ! Je ne peux que vous conseiller cette application, elle est top !

This app is awesome! And their support is quick and fast! Jasmine has been very friendly and did her job professionally. App works flawlessly! I highly recommend it.

Jasmine was very helpful when I wanted to set up my store and I am grateful she was able to help me with positioning my icons on my store.