Chatty: Live chat Helpdesk FAQ
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It is very easy to use and configure. I have saved lot of my time for getting chat bot and FAQ page out. One thing that really stands out is there customer support. They are really very active and quick fix. Prakash and Lydia helped to resolve styling issue related to message icon and FAQ page. Thanks a ton for them for saving my time and making the site better
Great support from Prakash from the customer service. Zeker een aanrader voor alle Nederlanders daarzooo.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your time here. We look forward to the next time we’re able to assist you again. Have a wonderful day!
Best,
AVADA Support Team
The application works perfectly but when I encountered a small difficulty, I contacted the helpdesk via chat. It was Tiana who took care of me and solved the problem in less than a minute! Many thanks to you!
The FAQ page has been set up for me, the colors have been adjusted, and it has been put on my website, super fast, quick response, all thanks to Lydia, really top service!
Lydia was fabulous! great app and great support. Thank you so much for helping me out!!! Your solutions and patience is appreciated.
I would definitely recommend this app, not just because of the ease of use, but the functionality and support. I was working on the settings for the first time and reached out to Avada support on a Saturday morning, and to my surprise there was a support by the name of Tiana. Shortly the techs Lydia and Tony looked at my site and resolve the setting. Great service, great app.
Excellent app and excellent support by the team .The support extended was lightning fast and the thing is the chat gets automatically activated and an agent hops in there to address your requirements.
So far, a smooth experience. Esther was very quick in assisting me with my concern.
This app looks great, works exactly as shown and provides fantastic support.
Shoutout to Esther, who has been highly responsive, knowledgeable and an amazing help throughout.
Lydia was a customer support agent for Avada, an app development company. She was extremely helpful in assisting me navigate through the various apps that Avada offered. Lydia had a clear and concise way of explaining the features and benefits of each app, and was able to answer all of my questions in a timely manner. Her patience and attention to detail made the experience of using the Avada apps much more enjoyable. Thanks to her guidance, I was able to find the perfect app for my needs and have been using it with great success. Overall, Lydia's exceptional customer service skills made a significant impact on my experience with Avada.
thank you Lydia .