Chatty: Live chat Helpdesk FAQ

I recently installed this app for my Shopify store, and I have to say, it’s been a game-changer. The features are exactly what I needed to allow customers to easily get in contact with us quickly via the online chat function. The interface is user-friendly, and it integrates seamlessly with my store.

But what truly stood out was the customer support. I had a query about a specific feature, and Sonny was incredibly helpful. Not only did he respond quickly, but he also went above and beyond to ensure I understood how to make the most of the app’s capabilities. His patience and expertise made a potentially confusing situation a breeze to navigate. Thank you Sonny I am most grateful :-)

The app has many helpful features for the website. A staff member Hana helped me to fix things so quickly.

The best app i used .... this app offer premium features for free and once more their support team really impress me especially Lydia and William are helping me with my small small problems and i recommend all to use if you want a chat in your store

I would give NO stars if I could! I had a page on my website and then it was gone because the app wasn't working properly. Now my website looks like a mess bc this dumb app! Stay away do NOT download this!

Fantastic Support and Easy Integration!

I recently needed some customization help, and Jade from the support team was incredibly helpful. They provided clear instructions and solutions, making the process smooth and straightforward. The app itself is intuitive and integrates seamlessly into my store. Highly recommend for anyone looking for efficient and reliable chat support!

My experience with Chatty has been nothing but amazing help and guidence. I would recommend using them. It is efficient and friendly.

Thank you Chatty Team.

Very clean app and does actually what it's supposed to do. Customer service is also very responsive and helpful. Their employees Lydia and Andrew even help you with custom edits like where you want the chatbox icon to display.

Highly recommended!

Charles was awesome! He helped me removed the powered by chatty label quickly and he was very friendly. I'm convinced this app will make my store more user friendly! Thank you so much!

"I really like your service, especially your team members Lydia and Andrew. They talk very nicely and respectfully. So far, I've received the best service from both of them. My request is that I continue receiving service from them in the future as well. Thank you."

This great app provides many customization options to keep users engaged on our website. Kevin was really helpful during the onboarding process and promptly replied and resolved all my queries.