Chatty: Live chat Helpdesk FAQ

Hana my rep was extremely helpful. Customer Service 5+
+++

Really good app with a lot of options to optimize for individual use.
support is super fast and helps with every issue

so its a no brainer, will use it for another store too

Thanks to Hana for the fast support

I got support by Ricky and William and it was very quick and efficient. It is a very good app.

Great app, easy to use and set up. It makes chatting with your customers so simple. Great customer service—Tiana was very helpful!

I recently had a fantastic experience with Chatty and wanted to share. Rosie, one of their support execs, was lightning-fast in responding to my issue. She not only fixed it quickly but also explained why it happened and gave tips to avoid it in the future. Her expertise and friendly approach made me feel valued. I highly recommend Chatty for their top-notch customer service, especially thanks to Rosie!

Tiana and Tony have been absolutely fantastic—responsive, knowledgeable, and always ready with solutions, even when bombarded with our myriad questions. Their assistance has been invaluable, making our interaction smooth and productive.

Furthermore, we've been thoroughly impressed by the Chatty Live Chat feature. It's incredibly intuitive to set up and has greatly enhanced our customer support experience. The seamless integration and user-friendly interface have streamlined communication with our clients, making it a standout tool in our arsenal. Kudos to your team for providing such an excellent solution!

very good experience with Jasmine and Andrew!

Mia is the best agent, she deserves all the best

The support service officer is very kind and patience. Ms. Abby provided me with the resourceful guideline for setting up the Chatty app into my Shopify.

The reply speed is also instantly sent after a seconds of the user's inquiry.

I would be happy to recommend this support service to others if I have a chance. Thank you!

I was facing some technical issue woth adding more than 10 FAQs, so I asked for support. Within a minute, Hana from Chatty replied and the whole issue was resolved in couple of minutes. Writing this review is taking me longer than that.

4 stars for such a great free app and 5th star for the prompt help from Hana. 10/10 Recommended.