Chatty: Live chat Helpdesk FAQ

I installed it because I liked the fact that I could choose whether or not to display the chat, and that I could also choose to display only the FAQs. The support was fast and helpful when I had problems. (Thanks Judy, Emily, and Kevin!).
I can see the progress of features under development and look forward to the future.
Although not included in the list, I would like to see a feature added that would allow us to analyze access to FAQs so we can see what our customers are having trouble with.

Hana was helping me our very fast. I could only recommand the app.

I’ve been using the free version of Chatty for my Shopify store, and it has been fantastic! The app is user-friendly and what truly sets Chatty apart is their exceptional support team — they’re quick, helpful, and go above and beyond to resolve any issues. Highly recommend it for anyone looking to enhance customer support!

Customer service is excellent. Had an issue with some text not updating, and Lydia fixed it in under a minute. It was a simple settings edit tweak, not an app functionality problem.

Very useful. 24/7 technical support. Special thanks to Hana from customer relations.

Good App with all you need functions. Support Abby is reply fast and helpful.

Excellent customer service! Thanks to Tiana, Doris, and Jade for being very responsive and helpful. Highly recommended!

I’ve just begun using this app, and I’m thrilled with how it’s going so far. The interface is user-friendly, and the features are perfectly suited for managing my online store. At first, I had a few questions, but Prakash from the support team was fantastic. He answered all my questions quickly and efficiently, making the entire experience smooth and hassle-free.

Audrey was great in resolving my issue. Great communication by their team.

Great app, Great support. Damian and Sonny helped me out with a problem and everytime I need something they are there to help!