Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Avis (2 175)

Note globale
5
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
Modifié le 17 novembre 2022

Great little app. Customer support from Hana was outstanding as well. I had a few questions, they quickly answered to help me clarify a few issues. I had one small issue, and Hana told me how to change it so it fit my needs. Thanks.

Canadian Electric Vehicles (canEV and icanEV)
Canada
Environ une heure d’utilisation de l’application
9 septembre 2023

Jasmine helped me and she was very nice and helpful. Thanks a lot!

Loréka Care
Liban
Environ une heure d’utilisation de l’application
18 septembre 2023

Hana was very nice and helpful with my situation. The app works really good with what we needed - definitely an asset.

Chillbo
États-Unis
Environ une heure d’utilisation de l’application
9 octobre 2023

I can't express how pleased I am with the FAQ app I recently integrated into my online store, and the exceptional customer service I received from Esther. The combination of a fantastic product and top-notch support truly sets this app apart.

First and foremost, the FAQ app itself is a game-changer. It seamlessly integrates with my store theme, enhancing its aesthetics and functionality. The app's user-friendly interface allowed me to create and customize my FAQ section effortlessly. It provided me with a wide range of styling options to ensure that the FAQs blend seamlessly with the overall design of my website. The ability to categorize and organize my FAQs made it incredibly easy for my customers to find the information they were looking for. It's safe to say that this app has significantly improved the user experience on my website.

However, what truly sets this app apart is the exceptional customer service provided by Esther. From the moment I reached out for assistance, she was prompt, professional, and incredibly helpful. Esther went above and beyond to ensure that my questions were answered and that I had all the support I needed to make the most of the app. Her knowledge and expertise were evident, and she guided me through the setup process step by step, making it a breeze. It's rare to encounter such dedicated and knowledgeable customer support these days, and Esther truly exceeded my expectations.

In summary, I highly recommend this FAQ app to anyone looking to enhance their online store with a well-structured and aesthetically pleasing FAQ section. Not only is the product outstanding, but the exceptional customer service provided by Esther makes it a must-have for any e-commerce business. My website looks better than ever, and I owe it all to this fantastic app and the wonderful support team behind it. Thank you!

Stand Out Socks UK
Royaume-Uni
Environ une heure d’utilisation de l’application
22 juin 2023

Great job done by Avada. Efficiency and agility, everything we need in just one app. We thank Lydia for all the support she offered together.

Lahtref
Brésil
Environ une heure d’utilisation de l’application
30 octobre 2022

Hervorragend! Die Dame im Chat hat mir mit meinem Anliegen umgehend weitergeholfen und nun ist mein Onlineshop um eine wunderschöne Facette reicher.

Kräuterhof Zach
Autriche
Environ une heure d’utilisation de l’application
Chatty a répondu 31 octobre 2022

Wir haben AVADA entwickelt, um jedem Kunden, der durch unsere Tür kommt, den bestmöglichen Service zu bieten. Wir können Ihnen nicht genug dafür danken, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen und uns daran zu erinnern, warum wir tun, was wir tun.

Alles Gute,
AVADA-Support-Team

15 mars 2023

Great customer support, Esther and Gideon helped me out. Response was quick and solved all my queries.

Orfèvre Jewelry
États-Unis
Environ une heure d’utilisation de l’application
19 janvier 2023

Esther helped me through what I needed. Fast and to the point! Thank you Esther and thank you Avada! Truly appreciate this free service.

mealsbychefswole
États-Unis
Environ une heure d’utilisation de l’application
3 décembre 2022

Sehr gute und unkomplizierte App. Funktioniert einwandfrei und wenn mal was nicht funktioniert wird einem im Chat sofort geholfen. Juliana war sehr freundlich und konnte das Problem sofort lösen.

kickisgood
Allemagne
Environ une heure d’utilisation de l’application
19 janvier 2023

This app is wonderful! And it is amazing that it is free. It is so easy to set up, and the support is amazing. Abby answered all my questions immediately. We love it!

Tursi Soccer Store
États-Unis
Environ une heure d’utilisation de l’application