Avada WhatsApp Chat, FAQ Page

I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.

I recently encountered an issue with the face button icon in my app that was affecting the user experience. Thankfully, I reached out to Sonny, who not only responded swiftly but also fixed the bug in no time. What impressed me the most was how seamless the whole process was. Sonny quickly understood the problem, identified the root cause, and delivered a solution that was both effective and efficient.

They provide excellent support whenever we have a question or a problem with the app (You are the best Cheryl! Thanks for the help), great app design with customizations and this app is really helpful for our own customers when they are confused while they are shopping in our website.

I want to thank Sonny, who is from the support team. He did a great job.

I wanted to raise the button a bit on the phone and on the computer.
I spoke to the support team and it only took a few minutes to get everything fixed.

Sonny from the support team spoke to me. He is really nice and friendly. It only took me five minutes to do everything. I appreciate it very much and thank him from the bottom of my heart. Knowing that the application is integrated and very good.

Thank you again, my friend Sonny.

Customer service is excellent. Had an issue with some text not updating, and Lydia fixed it in under a minute. It was a simple settings edit tweak, not an app functionality problem.

The CSS style can be customized. The online help provided is very timely and useful, especially Hana from Avada Group 2 who provided me with great help. Thank you!

App looks good and works well. Hana provided good support when needed

Jasmine is very helpful in all my questions. this apps is very useful.

Using the Livechat & Helpdesk app has been a game-changer for our customer support. Alyssa and Audrey have been incredibly helpful in fixing some of our customizations, making it easier to manage multiple channels like WhatsApp, Messenger, Instagram, emails, and calls, all in one place. The integration is seamless, and it has significantly improved our team's efficiency. Highly recommend it!

This is the first time i feel - what is the good customer support mean. I told them to change the button in different aspect. They customized for me quickly. I chat with the person "Linda". She response properly & Thank you for the technical team person "Tony".