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2024년 5월 13일

Hana has been extremely helpful with instant replies & immediate resolves on my queries. The turnaround from installation & go-live was hardly 20 minutes. One of the best customer support team I have seen on Shopify!

Radiant Cycles
인도
앱 사용 기간 17일
2024년 5월 1일

Frankly the best support I've ever come across. Lightning quick and they will even make little custom changes for you - mostly in just a few minutes. Tiana, Nikita and Mia are fantastic!!

The app itself is perfect if you want to set up a help desk with FAQs. Not used the live chat yet but I can't wait to get going with that too!

Love it.

ShowerSpaah
영국
앱 사용 기간 2일
2024년 5월 30일

Very good auxiliary tool, I hope the real-time chat function can be more powerful. In addition, the service is very patient, thank you very much.

AntLux
미국
앱 사용 기간 18일
2024년 5월 18일

Great app for increasing conversions and retaining customers with Live Chat. Bonus is FAQs which can be customized easily.

Best thing about Chatty is the customer support. Almost immediate live support, shout out to Hana for the great support in on-boarding and explaining the settings and features.

Overall very much satisfied with this wonderful app true to its cause.

SPAZA.ae
아랍에미리트
앱 사용 기간 13일
2024년 5월 8일

I recently had the pleasure of experiencing exceptional customer service from Lydia and Toby. From the moment I reached out with my inquiry, their professionalism and dedication were evident. Not only were they prompt in their responses, but they also went above and beyond to ensure that our issue was resolved promptly. Thank you.

FilterooUS
미국
앱 사용 기간 14일
2024년 5월 6일

love it! quick help support especially with Esther who was very kind and helpful

Osseia
프랑스
앱 사용 기간 14일
2024년 4월 18일

Just started using this app, Audrey and Toby have helped me integrating so far, very good customer support!

Smell My Ride
영국
앱 사용 기간 대략 2개월
2024년 4월 30일

Taking the chatty app for a test drive. So far looks like just the app I need. I hope to see an mobile app version to make it more mobile in the future.

The support staff Tiana was very helpful. Thank you Tiana.

Wakillo General
미국
앱 사용 기간 14일
2024년 6월 16일

pretty useless tbf, very limited features, better off using the Shopify Inbox.

GS
영국
앱 사용 기간 6일
답글 Chatty개 2024년 6월 19일

Hi there,

Thank you for taking the time to leave a review. We're sorry to hear that you're finding our app limited in features compared to your expectations.

We're always striving to improve and provide the best possible service to our users. If you could share more specific feedback on the features you feel are lacking or any particular functionalities you would like to see, we would greatly appreciate it. Your input is invaluable in helping us enhance our app to better meet your needs.

Please feel free to reach out to our support team if you have any suggestions or require assistance.

Best regards,
Chatty Support Team

2024년 5월 2일

Rosie responded back as soon as possible and she fixed all the problem shooting. i will recommend.

GoldGlow Jewelry
미국
앱 사용 기간 대략 1개월