Avada WhatsApp Chat, FAQ Page

Avada WhatsApp Chat, FAQ Page

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2024년 3월 3일

Thank you a lot for this amazing app. Thank you Audrey for your support. Great customer service!

GiantMood
미국
앱 사용 기간 2개월
2024년 6월 5일

A bit disappointed that you are not able to upload any profile photos to match your chat avatar. THey can only grab your logo from your Shopify store which won't work bc my logo is cut off. There isn't a way to upload any photos via chat either. Hopefully, they will offer these in the future.

Designs By Wildside
미국
앱 사용 기간 31분
답글 Chatty개 2024년 6월 7일

Hi Designs By Wildside Store owner,

We wanted to thank you for taking the time to leave a review and provide valuable feedback.

Regarding your concern about uploading profile photos to match your chat avatar, we understand the current limitation where only the logo from your Shopify store can be used, which might not work if the logo is cut off. We have forwarded this request to our development team for consideration. In the meantime, you can change the logo using CSS if that helps.

As for the ability to upload photos via chat, we're pleased to inform you that this feature is currently in development and is estimated to be released soon. We will definitely notify you once it is rolled out.

we noticed that we haven't had the chance to communicate directly yet. We hope you consider reinstalling the app so we can provide better support and ensure you get the most out of our service.

Thank you again for your feedback and patience.

Best regards,
Chatty Support Team

2024년 6월 13일

Judy, fue la persona que me ayudó en el soporte. Me sorprendió lo rápido que contesta, además fue muy educada y amable conmigo en todo momento.

No encontraba el modo de activar el live chat, y ella me lo soluciono en menos de 2 minutos.

Puedo deducir que se toma su trabajo muy en serio pues demostró ser muy eficiente.

De las mejores APP con las que he podido trabajar, tiene todas las funciones que necesito y no ralentiza mi sitio web. Se nota que los desarrolladores de esta APP han pensando en todo.

Gracias, estoy muy agradecido.

Boulevard Palace ( BLV-Palace )
스페인
앱 사용 기간 3일
2024년 1월 29일

Amazing app and assistance. Jasmine was diligent and super fast to help me with my shop. Great!!

NicoCeccoRings
이탈리아
앱 사용 기간 3개월
2024년 6월 18일

Tiana and Tony amazing service , great job!!!

M1 LAB
영국
앱 사용 기간 대략 6시간
2024년 2월 17일

Pamela was great very helpful and very friendly. The app is also very well done.

Comfy
레바논
앱 사용 기간 3개월
2024년 2월 22일

Great Experience, I talked with Ms. Sunny she helped me a lot! Highly recommended

Glam Secret
아랍에미리트
앱 사용 기간 7개월
2024년 5월 10일

I just installed chatty on my Shopify site and had a few issues. Their help team, specifically Esther and Nikita, were extremely responsive to my questions and fixed my issues asap. Recommend!

FARMHOUSE CANDLE COMPANY
미국
앱 사용 기간 대략 16시간
2024년 2월 9일

The app is brilliant, easy to use, and has great customer support, particularly Hana who helped me with some custom CSS and guidance on FAQs. I couldn't believe this app is free.

Bando Sports Towels
영국
앱 사용 기간 대략 1개월
2024년 4월 1일

Very good service, works great! Thanks to Hana :)

REFINED AMSTERDAM.
네덜란드
앱 사용 기간 5개월