Avada WhatsApp Chat, FAQ Page

Avada WhatsApp Chat, FAQ Page

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2025년 1월 23일

At first glance you may say "wow look at this cool app it has a ton of great reviews and features", but do not be fooled. The features pick and choose when they want to work and the support is mediocre at best. They pass things on to a different departments that work in time zones across the world so there is isn't any instant support.

At sign up I was told instagram support was coming in 2 weeks ...

Auto Addict USA
미국
앱 사용 기간 3개월
답글 Chatty (By Avada)개 2025년 1월 24일

Dear Auto Addict USA Store Owner,

This is Liz, Customer Success Leader from Chatty Support Team. Thank you for taking the time to leave your feedback. I sincerely apologize ...

2024년 9월 2일

I would give NO stars if I could! I had a page on my website and then it was gone because the app wasn't working properly. Now my website looks like a mess bc this dumb app! Stay away do NOT download this!

The Golden Bros
미국
앱 사용 기간 5개월
답글 Chatty (By Avada)개 2024년 9월 3일

Hi The Golden Bros's Store Owner,

This is Liz from the Chatty Support Team. I wanted to follow up on the recent issue you encountered with the FAQ page on your website. I’m ...

2024년 7월 8일

Disappointing, - only one user at a time, no logout option, no " after shop hours" customer messaging . Not a good option for a large e-commerce business.

AEDShop
캐나다
앱 사용 기간 18일
답글 Chatty (By Avada)개 2024년 7월 9일

Dear AEDShop Team,

Thank you for taking the time to share your feedback with us.

We understand your concerns, and we would like to address them to ensure you have the best ...

2025년 3월 5일

Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better.

Hydbond™️
미국