Ogólna ocena
5
Liczba recenzji z daną oceną
  • 98% ocen to oceny z 5 gwiazdkami
  • 2% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
11 luty 2023

Really good app, would give it 5 stars, but would be nice to have better order tracking (i.e. through entering the order number) and more functionality in the text editor.
Great support from Emily! Thanks for your help!!

Zero Waste Co
Australia
4 miesiące korzystania z aplikacji
5 listopad 2022

I'm just trying the app for the first time, for the moment the support helped me fastly thanks to Prakash.

Dichi Shop
Hiszpania
4 miesiące korzystania z aplikacji
Chatty odpowiedział(a) 5 listopad 2022

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around!

Best,
AVADA Support Team

6 listopad 2022

I use this app for my website and recommend it to other business entrepreneurs. Also the customer care are always assisting on ongoing issues.

Magic Eraserz
Malta
3 miesiące korzystania z aplikacji
Chatty odpowiedział(a) 9 listopad 2022

We're happy to hear that our team provided you with excellent service. We'll make sure that they receive your feedback. We're sure it will make their day!

Sincerely,
AVADA Support Team

26 maj 2023

Feedback is quick and patient. Regretly, The APP don't support chat with the customer directly. Other function is perfect, I love it.

PatPatMatching
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
29 wrzesień 2022

Esta muy bien la sección de preguntas frecuentes. El widget del chat, no tiene mucha customización, por lo que ese no lo estoy utilizando

Gelden Cosmeticos
Meksyk
Około 2 miesiące korzystania z aplikacji
Edytowano 18 marzec 2023

This is a beautiful app

you can customize your alot of things here, the colors, the answers and ofcourse the lovely team are always on the clock to help me.

Abby was chatful, helpful and very rapid with her service.

I definately recommend it.

CurlyOra
Kanada
Około miesiąca korzystania z aplikacji
22 kwiecień 2023

Avada's customer service is super good. I love the way their agents talk to me. Also, their app is easy to use. But I still need more function like intergrading to more channels.

My Store
Chiny
14 dni korzystania z aplikacji
3 maj 2023

So far the best support app I have used on Shopify. It has all the features available to support your customers. However, I haven't seen a customer directly chatting with the support, instead, it shows WhatsApp. Recommended!

IK Organics
Pakistan
6 dni korzystania z aplikacji
21 listopad 2022

This is a really great FAQ app and support is excellent! It does have a few bugs here and there that pop up which caused me to contact support multiple times, however, they are incredibly responsive and have fixed all my problems.

FILO Fire Gear
Stany Zjednoczone
3 dni korzystania z aplikacji
3 marzec 2023

Belle application. Le service client est bon, Hana fait parti de l'une d'elles, réponses rapides. Cependant, l'application ne prend pas en compte un chat intégré, j'aurais aimé que ce soit le cas.

SoftGun
Francja
Około 2 godziny korzystania z aplikacji