Avada WhatsApp Chat, FAQ Page

Avada WhatsApp Chat, FAQ Page

Recenzje (2 177)

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3 marzec 2024

Thank you a lot for this amazing app. Thank you Audrey for your support. Great customer service!

GiantMood
Stany Zjednoczone
2 miesiące korzystania z aplikacji
5 czerwiec 2024

A bit disappointed that you are not able to upload any profile photos to match your chat avatar. THey can only grab your logo from your Shopify store which won't work bc my logo is cut off. There isn't a way to upload any photos via chat either. Hopefully, they will offer these in the future.

Designs By Wildside
Stany Zjednoczone
31 minut korzystania z aplikacji
Chatty odpowiedział(a) 7 czerwiec 2024

Hi Designs By Wildside Store owner,

We wanted to thank you for taking the time to leave a review and provide valuable feedback.

Regarding your concern about uploading profile photos to match your chat avatar, we understand the current limitation where only the logo from your Shopify store can be used, which might not work if the logo is cut off. We have forwarded this request to our development team for consideration. In the meantime, you can change the logo using CSS if that helps.

As for the ability to upload photos via chat, we're pleased to inform you that this feature is currently in development and is estimated to be released soon. We will definitely notify you once it is rolled out.

we noticed that we haven't had the chance to communicate directly yet. We hope you consider reinstalling the app so we can provide better support and ensure you get the most out of our service.

Thank you again for your feedback and patience.

Best regards,
Chatty Support Team

29 styczeń 2024

Amazing app and assistance. Jasmine was diligent and super fast to help me with my shop. Great!!

NicoCeccoRings
Włochy
3 miesiące korzystania z aplikacji
18 czerwiec 2024

Tiana and Tony amazing service , great job!!!

M1 LAB
Wielka Brytania
Około 6 godzin korzystania z aplikacji
17 luty 2024

Pamela was great very helpful and very friendly. The app is also very well done.

Comfy
Liban
3 miesiące korzystania z aplikacji
22 luty 2024

Great Experience, I talked with Ms. Sunny she helped me a lot! Highly recommended

Glam Secret
Zjednoczone Emiraty Arabskie
7 miesięcy korzystania z aplikacji
10 maj 2024

I just installed chatty on my Shopify site and had a few issues. Their help team, specifically Esther and Nikita, were extremely responsive to my questions and fixed my issues asap. Recommend!

FARMHOUSE CANDLE COMPANY
Stany Zjednoczone
Około 16 godzin korzystania z aplikacji
9 luty 2024

The app is brilliant, easy to use, and has great customer support, particularly Hana who helped me with some custom CSS and guidance on FAQs. I couldn't believe this app is free.

Bando Sports Towels
Wielka Brytania
Około miesiąca korzystania z aplikacji
1 kwiecień 2024

Very good service, works great! Thanks to Hana :)

REFINED AMSTERDAM.
Holandia
5 miesięcy korzystania z aplikacji
24 czerwiec 2024

Hanna was very nice support with my issue

Zenimat
Belgia
34 minuty korzystania z aplikacji