Chatty: Live chat Helpdesk FAQ

WOW. Firstly, this app provides exactly the functionality what I was looking for. It's easy to install and set up. But what blew me away was the help I received when I needed some support to make a couple of styling adjustments. Within seconds of sending a help request on the chat, technical support responded, and quickly added some custom code to fulfil my requests (thanks soooo much for your help Jasmine!). Wish all customer support was this good... Recommend A++

So eine tolle App! Als ich nicht weiter gekommen bin wurde mir ausgezeichnet von Sunny und Gideon sofort geholfen! Somit konnte ich die FAQ in kürzester Zeit in meinen Shop integrieren! Ich kann die App weiter empfehlen und bin von dem ausgezeichneten Kundenservice begeistert!

I have an issue when adding more than 10 articles of FAQs, and asking for help and the support team, Hana solved my problem in seconds. All functions run smoothly, highly recommended.

Atención impecable
Una herramienta muy efectiva para ofrecer una atención al cliente a los clientes en nuestra tienda online

best team ever especially Liz, who helped me through out the whole process.
she is lovely and a pro in her line of work.
would recommend it for sure.
thank you so much guys
thanks Liz for everything

Sunny is super helpful with my questions. Great experience. App itself is also very handy and easy to use. Seamless integration into my store.

In aller Kürze - erstens macht das Programm genau was es soll !!! und nun das wichtigste - der Support ist schnell und kompetent - egal im welchen Bereich wurde mir schnell und kompetent geholfen. Es waren einige Supportmitarbeiter - der aktuellste ist Sunny - danke Sunny. ABER jeder einzelne mit dem ich Kontakt hatte, hat mir schnell und lösungsorientiert geholfen.

Anmerken möchte ich auch, dass es sich nicht um einen antwortenden Computer, sondern um echte Menschen handelt, und das ist einfach nur super.

I am using this wonderful feature from Avada for my website. This is an amazing app one can use in Shopify to guide their customers. This is really helpful and easy to use. Plus their tech help is superb and quick. Tracy is amazing in helping you out for tech related troubleshooting.

Emily del customer care è stata eccellente nell'aiutarmi a configurare correttamente l'app nel mio store.

This app can add a great value for your store, even though the app is a bit limited, I believe it can be improved, but all in all I have a great experience until now for surprisingly free app with fast, friendly and good customer support as 'Hana' was exceptional and professional.