Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Avaliações (2.179)

Classificação geral
5
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
15 de novembro de 2023

Muito bom o APP, tive um probleminha, mas foi questão de 1m e já tinham resolvido, vou ver outros produtos do AVADA!

Leve de Tudo
Brasil
1 dia usando o app
Data de edição: 16 de maio de 2023

Emily heeft me prima en snel geholpen met een probleem op te lossen met de chat icoon!!

Emily helped me very quickly with solving a problem with the chat icon!!

Thanks

EuroSquash
Países Baixos
1 dia usando o app
25 de fevereiro de 2024

Gran aplicación para profesionalizar tu tienda. Hana me ha solventado todo de forma muy rápida y efectiva. Sin duda muy contento con el servicio de atención al cliente.

ALLDesigns
Espanha
Aproximadamente 17 horas usando o app
5 de janeiro de 2024

Avada customer service was amazing and helped me within a minute of sending a request. I worked with Sunny and Gideon - both are amazing! Highly recommend this app!

Farm2Flour
Estados Unidos
1 dia usando o app
8 de dezembro de 2022

We switched to AVADA when we were told that another FAQ application was going to be paid for.
We received support immediately after installation and they responded with great speed.
Thank you very much, Hana from support.

仔犬印公式オンラインストア
Japão
1 dia usando o app
29 de abril de 2024

Support: 5/5
Developers: 5/5
App: 5/5

No much words to say, it has all I need and they help me a lot with what ever question I had.

Toque Terapéutico
Portugal
Aproximadamente 1 hora usando o app
19 de abril de 2023

I wanted an accordion FAQ for my site and this app definitely delivers that, and for free. The customer service is exceptional and very responsive. The interface is clear and intuitive. I had it up and working with all my FAQs online within an hour. And I customised it to fit my branding so it looks nice on the site.

I did have a couple of minor grumbles. One of the first things I had to do was enter my phone number for the What'sApp pop-up - which I didn't want to use. It turned out that even though I entered my phone number, the pop-up wouldn't be active until I enabled it. So I just haven't enabled it. But I would have preferred to not have to enter my phone number at all. Or at least to know in advance that I'd be able to leave it disabled. It just made me unnecessarily nervous about using the app.

Also, after you reach ten FAQs it asks you to contact support to have more enabled. Which they did straightaway. So why did I have to contact support? It seemed a bit of a pointless step.

As I said, minor grumbles, and I am very happy with the end result and rapid customer service hence the 5 stars.

Pretty In Paper By B
Reino Unido
1 dia usando o app
5 de fevereiro de 2024

Hana provided an exceptionally fast response, resolving my issue in under 5 minutes. Highly recommended!

TheDooHickey
Estados Unidos
Aproximadamente 20 horas usando o app
3 de abril de 2024

Lydia quickly and efficiently helped us add unlimited questions to our FAQ page. She was quick to respond and got the problem resolved in a couple minutes. Thank you, Lydia! :)

Nonni
Canadá
Aproximadamente 6 horas usando o app
23 de fevereiro de 2024

Very good FAQ app. Very friendly and helpful support. Tiana helped me with words and deeds until the site was up and running again. Thank you so much Tiana!

solarlager24.shop
Alemanha
Aproximadamente 16 horas usando o app