Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Avaliações (2.179)

Classificação geral
5
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
22 de fevereiro de 2024

This app made my FAQ more professional and easygoing. The customer support from the Avada team is excellent and prompt. Especially, Esther was so helpful and prompt in her support. They always get back as soon as possible. Additionally, they solved my issues from their end without asking me to do many tasks to resolve them.
Other features of this app are also helpful, such as Chat.
I would recommend other businesses to use this app!

RAVOSO
Japão
27 dias usando o app
30 de abril de 2024

Though my query was tiny but was incensed with the query there comes Tiana who helps me shooting the query once n for all. lovely exprirince

Thanks & Regards

Twirl and Tote
Índia
Aproximadamente 1 mês usando o app
3 de abril de 2024

I was helped several times in one day and the service was very, very good. Everything solved within minutes.

I Can recommend the app to everyone!

travelthebuddy
Alemanha
Aproximadamente 1 mês usando o app
9 de setembro de 2024

Tiana helped me very well! The response and solution was really well and quick done by Tiana :)

Trendyfy
Países Baixos
7 de junho de 2024

Good customer service even at odd hours. Hana was especially helpful.

COMPOUND
Malásia
1 dia usando o app
6 de março de 2024

I have been having the best experience with the Avada WhatsApp Chat FAQ page. The reason that my experience has been great is beacuse of the assistance I have been given when I have a question. Lydia and Tony went above and beyond to assist me with adjusting some settings on the chat and that turned out perfectly! I was actually a little hesitant to try to add teh chat myself, but the customer service is exceptional. I greatly appreciated the time and effort Lydia and Tony gave.

TMugz
Estados Unidos
3 meses usando o app
22 de maio de 2024

The app works just fine. I still can't believe it's for free! Plus, amazing customer service, especially from Tiana <3

shemsa.ma
Marrocos
4 dias usando o app
11 de junho de 2024

Firstly, Tracy was awesome. They were patient, knowledgeable, and friendly. I had several requests for assistance using the chatbot. It was customer service at its finest. This is one the best apps I've tested, free or otherwise. The FAQs page and widget are top-notch. I have not tested the AI features.

Scrump-didlee-umptious!
Estados Unidos
Aproximadamente 4 horas usando o app
28 de maio de 2024

Awesome support from Hana! Fast and friendly :)

Poppy Rose
Austrália
24 dias usando o app
30 de janeiro de 2024

Excellent customer service. I had an issue with the FAQs page on the mobile not being correctly aligned in the centre. The tech people fixed it within a day.

tjgwear
Reino Unido
10 meses usando o app