Chatty: Live chat Helpdesk FAQ

Hana was a great help!!

great help, clear aspecially for me as a beginner where i dont know anything.
She is just so helpfull!! perfect

I had an outstanding experience with Avada Chat, and I must commend their phenomenal support team, especially Mia & their technician Toby. From the moment I reached out for assistance, Mia exhibited an exceptional level of professionalism, cooperation, and expertise.

Mia’s willingness to help and her deep understanding of the Avada Chat Shopify app made my integration process seamless. She patiently addressed all my queries, providing clear, concise, and easy-to-follow solutions. What stood out the most was her dedication to ensuring my complete satisfaction.

Avada Chat’s effectiveness as a Shopify app is undeniably impressive, but it was Mia’s cooperation and help that truly made the difference. Her prompt responses and thorough guidance made me feel supported and confident in using the app to its fullest potential.

I wholeheartedly recommend Avada Chat to any Shopify store owner, not just for its robust features but also for the exceptional customer service, particularly Mia’s expertise & Toby technicalities. Thank you, Mia & Toby, for your outstanding assistance and for making my experience with Avada Chat truly remarkable.

I've been using Avada for my Shopify store and I couldn't be happier with the results! The app is user-friendly and packed with features that have helped me increase my sales. Whenever I've had questions or needed assistance, the support team has been incredibly helpful, and Hana in particular went above and beyond to ensure that my issues were resolved in a timely manner. I highly recommend Avada to anyone looking for a top-notch Shopify app with excellent support!

Excelente la atención al cliente. Hana es quien ha chateado conmigo y me solucionó el problema que yo tuve al actualizar el tema de Shopify. 10 puntos ella!!

Ich habe selten einen so guten und schnellen Service erlebt. Die APP funktioniert sehr gut und zuverlässig. Der Support hat innerhalb von Minuten alles so konfiguriert wie ich es wollte.

Abby is a very nice girl, she helped me a lot!

WOW. Firstly, this app provides exactly the functionality what I was looking for. It's easy to install and set up. But what blew me away was the help I received when I needed some support to make a couple of styling adjustments. Within seconds of sending a help request on the chat, technical support responded, and quickly added some custom code to fulfil my requests (thanks soooo much for your help Jasmine!). Wish all customer support was this good... Recommend A++

I have an issue when adding more than 10 articles of FAQs, and asking for help and the support team, Hana solved my problem in seconds. All functions run smoothly, highly recommended.

Atención impecable
Una herramienta muy efectiva para ofrecer una atención al cliente a los clientes en nuestra tienda online