Chatty: Livechat Helpdesk, FAQ

It does so much for an app with excellent customer service! Every time I have a problem, I open the chatbot and get someone to help within 10 minutes most times. The customization is excellent. My only suggestion would be to allow the Track Order to have a page or allow us to put it on the top/bottom of the FAQ page. Other than that, I think it's great. I love how connected it is as well.

I had an outstanding experience with Avada Chat, and I must commend their phenomenal support team, especially Mia & their technician Toby. From the moment I reached out for assistance, Mia exhibited an exceptional level of professionalism, cooperation, and expertise.

Mia’s willingness to help and her deep understanding of the Avada Chat Shopify app made my integration process seamless. She patiently addressed all my queries, providing clear, concise, and easy-to-follow solutions. What stood out the most was her dedication to ensuring my complete satisfaction.

Avada Chat’s effectiveness as a Shopify app is undeniably impressive, but it was Mia’s cooperation and help that truly made the difference. Her prompt responses and thorough guidance made me feel supported and confident in using the app to its fullest potential.

I wholeheartedly recommend Avada Chat to any Shopify store owner, not just for its robust features but also for the exceptional customer service, particularly Mia’s expertise & Toby technicalities. Thank you, Mia & Toby, for your outstanding assistance and for making my experience with Avada Chat truly remarkable.

Excellent customer service. I had an issue with the FAQs page on the mobile not being correctly aligned in the centre. The tech people fixed it within a day.

Excellent Customer Service!! The response was surprisingly quick and kind.

Great Great App for Shopify Store.. I would give more stars if available.
The app is straight forward, super easy to use and very very helpful CS chat, paricularly Jasmine who helped me build my web a lot...Thanks guys... Keep up the great job

This is a very well done app for generating FAQs pages. I liked my experience with the support via Live Chat: they help you setting up the FAQ page and with any problem you might have with the page style. Esther from the customer support was great!

Thank you for quick support! Hana was very nice and helpful

The team at Avada were super helpful in getting the app working well with our theme, especially Audrey who was very responsive and assisted me in answering all my questions quickly. Great app it seems so far!

Love this app, and its free! And the support ist amazing and fast! Thanks to Liz and Emily

Tried a few apps for setting up contact/chat/faqs support bubble.

Avadas app matched all our requirements.

Love the features & customizability.

Wanted to use a square icon instead of the default round icon.

Contacted the built-in chat support, Esther and Will were very accommodating and made the changes for us under 5mins.

A premium experience for a free plugin!