Chatty: Live chat Helpdesk FAQ

The team at Avada were super helpful in getting the app working well with our theme, especially Audrey who was very responsive and assisted me in answering all my questions quickly. Great app it seems so far!

I would like to express my sincere gratitude and satisfaction with the exceptionally prompt and effective assistance I received from Miss Liz. Faced with a complex issue that left me perplexed and uncomfortable, I decided to seek help and contacted Miss Liz.

Her responsiveness was outstanding. From the moment I reached out to her, she exhibited a high level of professionalism and dedication. Miss Liz effortlessly grasped the nuances of my challenges and immediately set out to resolve the issue. Her knowledge and skills were evident as she quickly identified key points and provided clear and concise instructions for a solution.

In addition to her expertise, Miss Liz impressed me with her friendliness and patience. Her open communication made the entire process easy and enjoyable. Thanks to her effort and enthusiasm, I successfully resolved my issues, restoring my confidence in handling similar matters in the future.

I wholeheartedly recommend Miss Liz to anyone in need of fast, professional, and friendly assistance. Her commitment to customer service is truly exceptional, and I am proud to have had the opportunity to work with her. Thank you, Miss Liz!

Really nice and easy app. I had some trouble adjusting the language from my phone, and Hana helped me. She was extremely quick and understood what my needs was. Very helpful! Thank you Hana.

Recently, we updated our current FAQ on our website using Avada. This app has a user-friendly interface and includes a direct customer interaction feature via live chat. It's free and easy to install, and the support team is available 24/7 for assistance with any issues or coding needs. We had some issues to fix, and all the CS (Sunny, Lydia, Tiana & William) were super helpful!

OMG!
This app is so amazing, they can help you remove the label for FREE with no questioning. Great customer service from Lydia, she was so kind to me. I highly recommend

I'm just starting out with this but the app is very easy to use altogether. I did ran into some issues but have contacted their support and they've sorten everything in under one minute.

Thanks!

The entire team is very professional and awesome! Love their FAQs module. Very patient with customers~
I really like Kevin's service and the help by his team. My feedback was handled very quickly.

Audrey

Great app! Fast support Audrey was very helpful and fixed our small issue quickly, we’ll be using this app for a long time!

Hana and Toby love for both of them very good support