Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Recensioner (2 177)

Helhetsomdöme
5
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
3 mars 2024

Thank you a lot for this amazing app. Thank you Audrey for your support. Great customer service!

GiantMood
USA
2 månader användning av appen
5 juni 2024

A bit disappointed that you are not able to upload any profile photos to match your chat avatar. THey can only grab your logo from your Shopify store which won't work bc my logo is cut off. There isn't a way to upload any photos via chat either. Hopefully, they will offer these in the future.

Designs By Wildside
USA
31 minuter användning av appen
Chatty svarade 7 juni 2024

Hi Designs By Wildside Store owner,

We wanted to thank you for taking the time to leave a review and provide valuable feedback.

Regarding your concern about uploading profile photos to match your chat avatar, we understand the current limitation where only the logo from your Shopify store can be used, which might not work if the logo is cut off. We have forwarded this request to our development team for consideration. In the meantime, you can change the logo using CSS if that helps.

As for the ability to upload photos via chat, we're pleased to inform you that this feature is currently in development and is estimated to be released soon. We will definitely notify you once it is rolled out.

we noticed that we haven't had the chance to communicate directly yet. We hope you consider reinstalling the app so we can provide better support and ensure you get the most out of our service.

Thank you again for your feedback and patience.

Best regards,
Chatty Support Team

29 januari 2024

Amazing app and assistance. Jasmine was diligent and super fast to help me with my shop. Great!!

NicoCeccoRings
Italien
3 månader användning av appen
18 juni 2024

Tiana and Tony amazing service , great job!!!

M1 LAB
Storbritannien
Ungefär 6 timmar användning av appen
17 februari 2024

Pamela was great very helpful and very friendly. The app is also very well done.

Comfy
Libanon
3 månader användning av appen
22 februari 2024

Great Experience, I talked with Ms. Sunny she helped me a lot! Highly recommended

Glam Secret
Förenade Arabemiraten
7 månader användning av appen
10 maj 2024

I just installed chatty on my Shopify site and had a few issues. Their help team, specifically Esther and Nikita, were extremely responsive to my questions and fixed my issues asap. Recommend!

FARMHOUSE CANDLE COMPANY
USA
Ungefär 16 timmar användning av appen
9 februari 2024

The app is brilliant, easy to use, and has great customer support, particularly Hana who helped me with some custom CSS and guidance on FAQs. I couldn't believe this app is free.

Bando Sports Towels
Storbritannien
Ungefär en månad användning av appen
1 april 2024

Very good service, works great! Thanks to Hana :)

REFINED AMSTERDAM.
Nederländerna
5 månader användning av appen
24 juni 2024

Hanna was very nice support with my issue

Zenimat
Belgien
34 minuter användning av appen