Chatty AI Chatbot & Live Chat

I work around midnight, their support team is always there when I need them. When the chatbot couldn't fully resolve my issue, it seamlessly transferred me to a real person.

I was connected with Nana, who was absolutely amazing. She was incredibly patient, gave me clear, step-by-step instructions, and made sure I got the exact right answer. It’s rare to find such high-quality, patient live support in the middle of the night.

I love chatty!!! It has saved me hours and hours of answering simple customer questions and requests! Plus saving money on hiring a person to fill this position. The help desk is amazing as well and helped me in fact today try to figure out a question. Andy did an amazing job and I will be adding chatty to my other website as well!

App bugging. We lost 1 day of customer support. We lost many customer requests. Customer support was not hurry to fix the problem. As a small company, we cannot afford to lose customer trust.

Ich habe vorher einen anderen Chatbot benutzt, der recht teuer war und im preislichen Vergleich deutlich weniger Leistung hergab.
Zwar bin ich erst jetzt umgestiegen, aber der erste Eindruck ist sehr gut. Besonders der Support ist Spitze und hilft im Moment der Anfrage!
Wenn das Ganze jetzt noch den Sales und den Support gleichermaßen unterstützt, ist das eine gute Wahl gewesen.

As a new customer, my experience with Chatty has been very positive so far. The application is easy to use, works smoothly, and has been performing quite well for our store's needs.

What has impressed me the most is the quality of customer support. Hazel and Finn (the tech guy) have been extremely helpful, responsive, and professional whenever I needed assistance. Their support made the setup process much easier and gave me confidence in using the app.

Although I'm still relatively new to the platform, my experience up to now has been excellent, and I appreciate the team's dedication to helping merchants succeed.

Thank you, Hazel and Finn, for your outstanding support!

This is the first app I looked into, and I can say it offers so many features which I was not expecting. What makes it better, and I think this is most important is the customer service. The team is available 24/7 and they go above and beyond even helping if you have difficulties in any areas. Overall the features are easy to navigate, and I like the fact you are able to style the chat the way you want. I would recommend to others, it is a 10/10 for me!!!

I recently started using Chatty for my Shopify store and the experience has been excellent from the start. Their support team was quick to respond to every question I had during setup, and they didn't just point me in the right direction — they walked me through everything step by step. When I was still having trouble with a particular issue, they went above and beyond and offered to jump in and handle it directly. That level of hands-on support is rare and genuinely made a difference. Highly recommend Chatty to any Shopify store owner looking for a reliable chat solution with a support team that actually shows up.

This app is amazing! I've asked a very curital update in order to implement on my webpage, Ivy and Mark helped me and make an amazing feature(positioning the new client icon on the page) just in 2 DAYs! Thanks to the amazing team!

Quite a robust chatbot. Thank you, Jade and Andy, for all your help with the setup. Jade provided support before handing things over to Andy, who was equally exceptional.

The Avada team are genuinely amazing, and their support throughout the process has been outstanding.

Their team helped set up in a short period of time just by me answering a few questions for them. Completed in a very timely manner.