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Great support teamworker Hana, overall great app with good free subscription. Works well.
Chatty's set up along with their customer help is outstanding.
A special thank you to Jade, for making our experience a 10/10.
Excellent support service in every aspect!
They showed great respect for privacy, responded quickly, and were highly cooperative with clear and professional explanations. Sincere thanks and appreciation to the team for their dedication and outstanding assistance. A truly remarkable experience!
A fantastic Shopify app that truly helps build trust and loyalty with customers! Audrey and Andrew are absolutely outstanding in their support—couldn't ask for better!
The Chatty support team is incredibly responsive and helpful! (shout-out Jasmine, Raymond, Abby, and Alicia for always providing thorough, helpful answers and handling our questions with care). It takes a lot of tweaking, but once you build a thorough FAQ section and question database, the AI chatbot is very knowledgeable and helpful for our customers. The more data we input, the better it gets. It's been a game changer for our customers and has helped reduce the amount of CS tickets we receive.
Quick and helpful responses from the support team. The Chatty Live chat has been easy to train and will help out a lot with customer enquries! Highly recommend!
I'm just getting started with this app, but the customer support is great. (Thanks Hana!) It seems to do everything as promised.
It intergrates perfectly with Klaviyo and grabs all the info your customers need whether manually or from the website. Best chat bot around.
I couldn't open the app on the Shopify page. Jasmine was very patient and helped me resolve the issue. She did a great job!
Great service and really easy to use platform. So many different tools available on the free plan for a small business, I appreciate that. Also thanks to Mirra for your help in getting me set up!
Impressed so far! I asked support if we could amend our spelling to British English from American English and Jasmine came back to me with a link and instructions on how to do this which was simple to follow and has worked well.