Reviews (1,539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions through its AI chatbot, which supports real-time support and manages FAQs effectively. Key features include live chat, product syncing, and customizable order tracking. Merchants find it intuitive and praise the smooth setup and responsive customer support team for resolving issues efficiently, making it a valuable tool for improving online customer service and engagement.
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Very useful app!
Very friendly and fast customer service!
I am very happy to use this app.
I'd especially like to thank Abby.
Hana was very fast and efficient in fixing my problem!
Excellent support from Jade, who was lovely, and a great APP. Many thanks Chatty Team. Warmest Regards, Fernanda
Even though I'm new to Chatty, it seems very easy to use, powerful, and customizable. And more importantly, the App appears to be evolving constantly. Great App!
amazing app, support very very reactive and overall, HELPFUL. I would like personally to say thanks to Damian for his help.
recommended
Fantastic App! I highly recommend it. I have been using it for our FAQs page for over a year now and find it to be really intuitive and user friendly.
It's easy to use and set up and if you have any issues, Hana and Maison are friendly and most importantly quick to respond and help with any fixes.
I have been using the Chatty app into my Shopify store and have been thoroughly impressed with its performance. The platform is intuitive and has significantly enhanced my customer engagement. A special mention goes to Jasmine and William from the support team; their prompt and insightful assistance made the setup process seamless. Their dedication to customer satisfaction is truly commendable. I highly recommend Chatty to any Shopify store owner seeking a reliable live chat solution.
They are such a great team to work with. I was able to change any settings I needed and they responded to my questions quickly.
I received the best support from Audrey, my trust on Chatty and this platform is so strong now. Audrey was patient, in no hurry , solved all my issues in a jiffy. The apps I enabled all worked perfectly in an instant, what more can you ask? Thank you so much.
Nice easy and user friendly app - very supportive chat assistants as well available for 24/7 for any questions!
Happy with this app which is very affordable and in terms of functionalities similar as Zendesk or Freshworks!
Would highly recommend this app!