Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,176)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.
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Just face a little problem with the app. Sunny is very helpful and solved my problem immediately~~~
great service! great app! emily was great at providing really good service. I tried many apps and this was the best so far
Liz was amazing and so helpful when setting up the FAQ section of my website (even on a Sunday)! This app is super easy to use and user friendly. If you're looking for a FAQ / chat app look no further Avada is the best!
great customer service and user friendly interface app, easy to use and quick to setup
Great service. Very helpful to a person just learning Shopify!
Esther was great! She helped me with everything I needed. Literally EVERYTHING. I love this app !
I have narrowed my choice for a FAQ and WhatsApp Chat App to two. The first was not to my liking as it was not properly laid out to suit my needs. I have just downloaded the Avada App and had a few questions, which were answered by a patient-knowledgeable individual called Emily. Emily thank you so much for your patience and assistance. I believe that at some point I will need your expertise and knowledge again, so hope I get you next time round...Thanks.
Nice App, Fast answer and good care about user :)
Thanks you Esther
Super easy to set up and just what I needed! Hana from Avada was able to help me configure it quickly. Highly recommend!
the custom service Audrey is so so nice, and helpful, spend lot of time to solve my probelm, so thanks