Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,176)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

September 15, 2023

Great service. Very helpful to a person just learning Shopify!

Perfect The Craft
United States
About 1 hour using the app
November 14, 2023

Nice App, Fast answer and good care about user :)
Thanks you Esther

RestoreX
France
About 1 hour using the app
December 27, 2022

Super easy to set up and just what I needed! Hana from Avada was able to help me configure it quickly. Highly recommend!

PP Signature
Malaysia
About 1 hour using the app
November 21, 2023

the custom service Audrey is so so nice, and helpful, spend lot of time to solve my probelm, so thanks

Zmaagg
China
About 1 hour using the app
April 22, 2023

The Avada app works great. Created a perfectly functioning FAQ page and had quick, efficient customer support. Liz was able to help me out with everything I need.

SAVIOR
United States
About 1 hour using the app
September 27, 2022

This app was easy to use. Aisha helped me with needed info to get started. Though my preferred local language was not available. It was easy to edit the app with my preferred language.

Lookglam
Norway
About 1 hour using the app
July 19, 2023

user friendly app! Abby one of the customer support was efficient and helpful, overall very happy with the app

Lashesbyrk
Australia
About 1 hour using the app
November 2, 2023

quick and amazing support from hana !

My Store
Netherlands
About 1 hour using the app
March 3, 2023

Prakash è stato di gran supporto, l'app per il momento funzione benissimo, e l'installazione è stata davvero semplice

Penelope Pà
Italy
About 1 hour using the app
July 31, 2022

Great app that are very cusomizeable. I would use it on my next store.
Got help from Esther.. Lovely woman.

BuffEnergy
Sweden
About 1 hour using the app