Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,173)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

March 22, 2023

very good app, works just as I wanted with no branding and great functionality. Also the help is very good. Prakash was very helpful and super fast with responses! great help.

London Diamond Office
United Kingdom
About 1 hour using the app
October 28, 2022

Prakash was incredibly helpful. I requested support, had to wait less than 5 minutes, and my requests were solved within a few minutes. Overall very pleased with the support.
The app seems great, haven't tested it at scale but comes with pre-loaded FAQs and the functionality so far has been excellent.

On Par
United States
About 1 hour using the app
Chatty replied October 29, 2022

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day.

Sincerely,
AVADA Support Team

March 22, 2023

L'app soddisfa le mie esigenze. Veloce e intuitiva perfetta per la mia pagina FAQ Jasmine è stata un amore, mi ha aiutata tantissimo per installarla e configurarla.

Gioselin
Italy
About 1 hour using the app
June 23, 2022

J'ai utilisé cette application pour créer une page FAQ. Tony m'a aidé à supprimer le logo AVADA et aussi à supprimer la limite de question

smarteo-co
France
About 1 hour using the app
April 4, 2023

Thank you Prakash for the amazing support! Highly Recommended Apps for you who want to get perfect CRM for your shopify site.

Liberty Society
Indonesia
About 1 hour using the app
November 22, 2022

I was looking for a simple FAQ app for my site. Great support, simple setup, and most of all free! Just what I needed.

Retrograde Supply Co
United States
About 1 hour using the app
August 21, 2023

Perfect and quick :)SSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS

REVELIANNA
Türkiye
About 1 hour using the app
Edited April 25, 2023

Sunny war super hilfreich und schnell wenn man Hilfe benötigt.
Die FAQ seite kann auch leicht angepasst werden und das beste daran ist, es ist kostenfrei und dennoch nicht begrenzt.
Empfehlenswert!

Emmery Skincare
Denmark
About 1 hour using the app
July 8, 2023

Hana is really helpful!! I just for message from here about my problems. She is really quick and solve my problems! Thanks!

Hyunah Kim Art
United States
About 1 hour using the app
July 6, 2023

App is very easy to use and offers a lot of useful features. Hana was very quick to help us enable more features, awesome customer support!

HCPC Lab
Finland
About 1 hour using the app