亮点
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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位于美国
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可直接在 Shopify 后台使用
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适用于最新模板
Avada帮助中心/ WhatsApp/帮助台可帮助您自动化支持,易于聊天和订购跟踪
WhatsApp集成的Avada常见问题/帮助中心为客户提供了智能的常见问题解答弹出窗口。凭借24/7的自动化和WhatsApp支持,它可以提高用户体验,提高转换率并最大程度地减少购物车的放弃。个性化通过WhatsApp Build Trust与我们的选项联系,并缩短支持时间。该集成使即时订单跟踪,快速查询分辨率以及针对紧急情况的量身定制的帮助,从而提高满意度和增加的销售额
- FAQS弹出式和帮助中心的惊人主题
- 向客户显示订单跟踪功能,以跟踪包裹而无需询问
- 通过显示问题和类别麻木,帮助Shopify商店轻松管理常见问题解答
- 允许电子商务创建巨大的查询和常见问题解答类别
- 各种联系我们的方法24/7 livechat支持(WhatsApp,电话,混乱)
1,447 条评论
I was having trouble with my FAQ page not showing up on my header and Hana and Toby were fantastic. They where quick, responsive, and fixed my problem!
The app is simply brilliant, works perfectly and does what it's supposed to do. The support is super fast, competent and always there when you need it. Hana always helped me quickly and perfectly, thank you Hana
"Chatty: Livechat Helpdesk, FAQ is an indispensable tool for any business looking to streamline customer support. With its intuitive interface and robust features, Chatty simplifies communication between businesses and their customers. The live chat functionality allows for real-time assistance, while the FAQ section provides comprehensive answers to commonly asked questions, reducing the workload on support agents. Its customizable options ensure seamless integration with any website or platform. Overall, Chatty empowers businesses to deliver exceptional customer service efficiently."
This app works really good!! It has most needed functions and customization features. Customer service is great as well!!! I requested help to the customer service and Audrey and Tony helped me really really fast to solve my request!!! Great job guys!!! Thank you!!!
So far I was very happy using this app because of several reasons:
1) it's very lightweight and doesn't slow down your store (while some other apps increase blocking time by 500-1000 ms!); 2) easy to set up and customize; 3) I had just one error during setting this app and support agent Emily was very quick and helpful with resolving this issue.