Chatty AI Chatbot & Live Chat
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (1,539)
- Developer
- Chatty (By Avada)
Featured images gallery
Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day
No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by ChatGPT 4o, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
- Inbox & Team: Manage convesations with your team from all channels in one inbox
- FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
- Sales automation: Send proactive targeted messages based on visitor behavior
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Messenger
- Livechat
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
- 100 AI replies /month
- 100 product training
- 20 URLs & files upload
- 1 agent
- Channel: Email, Messenger, Instagram
- Translation 1 language
- Live chat: 90-day chat history
- Professional FAQs page
Basic
$19.99 / month
or $203.88/year and save 15%
$0.04 per additional AI reply
- 1000 AI replies /month
- 500 product training
- 50 URLs & files upload
- 3 agents
- Multi-channel
- Translation & Auto translate
- 12-month chat history
- Detailed analytics
7-day free trial
Pro
$49.99 / month
or $491.88/year and save 18%
$0.038 per additional AI reply
- 5000 AI replies /month
- 5000 product training
- 500 URLs & files upload
- 10 agents
- Multi-channel
- Unlimited chat history
- Prority support
- Detailed analytics
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer interactions through its AI chatbot, which supports real-time support and manages FAQs effectively. Key features include live chat, product syncing, and customizable order tracking. Merchants find it intuitive and praise the smooth setup and responsive customer support team for resolving issues efficiently, making it a valuable tool for improving online customer service and engagement.
What a amazing Support I get from Chatty!
I had a great experience using Chatty for my business. Setting everything up was smooth, and the platform is very user-friendly. I especially want to give a big thanks to Jasmine, who was incredibly supportive and helpful throughout the process. She made sure I got everything I needed and was always quick to respond. It's not often you get that level of personal support, I highly recommend Chatty!
We have used Chatty for approximately six months and couldn't be happier with the app's response rate, customizability, and AI chatbot functionality. Chatty's roadmap of improvements brings frequent updates with new features being launched weekly.
Hana on their helpdesk was even able to help us optimise one of the recent feature launches, providing a tailored and friendly service. I would highly recommend this service for small to medium e-commerce stores looking to streamline their customer service department.
Great app, really fill out the hole that shopify official inbox can not achieve , a really nice platform indeed, chatty and Avada group has been very helpful for store owners in every-way possible. big shot out for Allen and Alyssa's dedication too since they have been really nice and professional. Also the back-end developer has done a good job too. Very quick fix.
Support
App support provided by Chatty (By Avada).
Or visit their support portalResources
Developer
1 Sophia rd, Peace Centre, Peace Centre, 228149, SG
Launched
June 9, 2022 · Changelog
Featured in
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