Chatty AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (1,690)
Featured images gallery
Shoppers have questions? AI chat bot has answers. Need sales support? AI Agent's got it. 24/7.
No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent
- Inbox & Team: Manage conversations with your team from all channels in one inbox
- Sales automation: Send proactive targeted messages based on visitor behavior
- FAQ page: Create a help center to empower customers to find answers on their own
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Flow
- Shopify Admin
- Klaviyo
- Messenger
- Zendesk
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 AI conversations/ month
- Unlimited human conversation
- AI trained up to 200 products
- AI answers FAQs & recommends products
- Email connect
- Widget customization
- After-hours auto reply + saved replies
Basic
$19.99 / month
or $203.88/year and save 15%
$0.4 per additional AI conversation
Features
- 100 AI conversations/ month
- Standard AI model
- AI order tracking
- 5 members
- Multi-channel inbox
- Translation & Auto translate
- 12-month chat history
- Basic analytics
7-day free trial
Pro
$68.99 / month
or $707.88/year and save 14%
$0.4 per additional AI conversation
Features
- 500 AI conversations /month
- AI Shopping assistant
- Pro AI model - smarter & higher accuracy
- Proactive engage
- Auto-recover abandoned. carts
- AI reply on socials
- Advanced analytics
- Unlimited conversation history
7-day free trial
Plus
$199 / month
or $2,039.88/year and save 15%
$0.4 per additional AI conversation
Features
- 1000 AI conversations /month
- Train AI with up to 20,000 products
- Pro AI model - higher accuracy
- Unlimited member
- Dedicated AI consultant
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,690)
I implemented Chatty after trying a few other alternatives and stuck with it. As I had my own messy code work done on the website, I ran into a few troubles tweaking Chatty to my exact needs, but Chatty's customer service team was incredibly patient and dedicated, and fixed it all for me.
I am super thankful, and now, after taking Chatty into use, I am discovering useful "insider" features I had no idea about, helping me serve my customers even better.
UPDATE: I originally gave this app a two-star review. Within just 48 hours of posting my feedback, the Chatty team implemented audible desktop notifications for live chat—exactly the feature I was hoping for.
I'm genuinely impressed by how quickly they listened to customer feedback and delivered a solution. That level of responsiveness is rare, and it has completely changed my experience with the app.
I've happily updated my review to five stars. Way to go, Chatty! Keep up the outstanding work.
Hi team,
Thank you so much for updating your review and for these incredibly kind words. Our team was thrilled to hear the audible desktop notifications made such a difference for you.
Listening to merchants like you is exactly how Chatty gets better, so thank you for taking the time to share your feedback in the first place. It truly means a lot to all of us.
We're always just a message away if there's anything else you'd like to see. Wishing you great sales ahead!
Warm regards,
Chatty Team
As a new customer, my experience with Chatty has been very positive so far. The application is easy to use, works smoothly, and has been performing quite well for our store's needs.
What has impressed me the most is the quality of customer support. Hazel and Finn (the tech guy) have been extremely helpful, responsive, and professional whenever I needed assistance. Their support made the setup process much easier and gave me confidence in using the app.
Although I'm still relatively new to the platform, my experience up to now has been excellent, and I appreciate the team's dedication to helping merchants succeed.
Thank you, Hazel and Finn, for your outstanding support!
Support
App support provided by Chatty AI Sales Agent - For live chat & helpdesk.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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Edit customers
Browsing behavior, customer data
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Edit products
Products, publications of products on sales channels, product listings, collections
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View orders
Assigned fulfillment, order fulfillments, all order history
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View discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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Edit Online Store
Online Store pages, theme
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Edit Shopify admin
Files
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View other data
Locales, Shopify Markets settings, product and variant inventory
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