Chatty: AI Live chat & FAQs
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (2,297)
- Developer
- Chatty (By Avada)
Featured images gallery
Support that grows with your business: Live chat, AI chatbot, Messenger chat, FAQs and help center
Chatty is all you need to convert all customers into sales. With live chat powered by AI chatbot (ChatGPT v4), you'll answer questions instantly and build stronger customer relationship. Build FAQs hub for quick customer support, enable order tracking at ease and allow customers chat with us directly. Customize your chat widget to match your brand and offer contact methods: WhatsApp, Facebook Messenger, Email, Inbox and more. Plus, manage all conversation on the go with the Chatty mobile app.
- Live chat & AI chatbot: Provide instant support to engage with customers
- FAQs hub: Create a FAQs hub to empower customers to find answers on their own
- Beautiful chat widget: Customize chat widget to match your brand
- Order tracking: Let customers check order status on the go easily in help center
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Messenger
- Livechat
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
- AI Chatbot
- Live chat: 90-day chat history
- Unlimited FAQs
- Helpdesk chatbox
- Professional FAQs page
- Translation 1 language
Basic
$19.99 / month
- AI Chatbot
- Channel: Email, Chatbox, Messenger
- 12-month chat history
- Unlimited chatbox translation
- Fully-customizable chatbox
- 24/7 support
14-day free trial
Pro
$49.99 / month
- Everything in Basic plus:
- Unlimited chat history
- Branding removal
- 24/7 support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2,297)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat, FAQs, and order tracking. They appreciate the intuitive, customizable interface that integrates smoothly with Shopify and includes an AI assistant for managing interactions efficiently. The app is noted for not slowing down websites and the support team is praised for their quick and effective service, particularly in setup and customization.
I’ve been using Chatty: Live chat Helpdesk FAQ for a while now, and it’s been great. The apps are easy to use, and I love how customisable everything is. The designs look really good too.
Jade is also fantastic. They were quick to help me when I had an issue and made sure everything was sorted out. It’s been a smooth experience overall.
Overall, I’m really happy with both Chatty: Live chat Helpdesk FAQ and Jade. They make things simple and easy.
Fantastic App! I highly recommend it. I have been using it for our FAQs page for over a year now and find it to be really intuitive and user friendly.
It's easy to use and set up and if you have any issues, Hana and Maison are friendly and most importantly quick to respond and help with any fixes.
Excellent customer service. Everything is free, except a Messenger connection. WhatsApp, SMS, Insta, phone calls. Etc. All free to connect.
Great app. Use it to have customers contact directly through your website.
Support
App support provided by Chatty (By Avada).
Or visit their support portalFeatured in
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