Chatty AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (1,607)
- Developer
- Chatty - AI Chat Agent Helpdesk & FAQs
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Shoppers have questions? AI chatbot has answers. Need sales support? Chatty delivers. 24/7 every day
No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales assistant
- Inbox & Team: Manage conversations with your team from all channels in one inbox
- FAQ page: Create a FAQ helpdesk to empower customers to find answers on their ow
- Sales automation: Send proactive targeted messages based on visitor behavior
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Messenger
- Livechat
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
- 100 AI replies /month
- 100 product training
- Basic AI model
- 1 agent
- Multi-channel
- Translation 1 language
- Live chat: 90-day chat history
- Professional FAQs page
Basic
$19.99 / month
or $203.88/year and save 15%
$0.04 per additional AI reply
- 1000 AI replies /month
- 500 product training
- Basic AI model
- 3 members
- Multi-channel
- Translation & Auto translate
- 12-month chat history
- Detailed analytics
7-day free trial
Pro
$49.99 / month
or $491.88/year and save 18%
$0.038 per additional AI reply
- 5000 AI replies /month
- 5000 product training
- Pro AI model - higher accuracy
- 10 members
- Multi-channel
- Unlimited chat history
- Prority support
- Detailed analytics
7-day free trial
Plus
$199 / month
or $169.99/year and save 93%
0.025 per additional reply
- 10,000 AI replies/month
- 10,000 product training
- Pro AI model - higher accuracy
- Unlimited agents
- Dedicated AI consultant
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,607)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this AI chatbot for enhancing customer support with instant, 24/7 responses across platforms like WhatsApp and Instagram. It autonomously handles frequent queries, boosting sales and reducing workload. Features include synchronization with product data, live chat, and customizable brand elements. Reviewers praise its smooth integration and operational efficiency. The support team is responsive and helpful, even for merchants on the free plan.
As a free plan App, it has all the tools required to keep the conversation going with the customer. Additionally, the Q&A (FAQ section) offers customers a quick glance at the important question you can personally outline. This is a very helpful reference guide.
The customer support is quick to answer (thank you Sonny) to provide details to integrate the software.
We have not used the AI tools yet, but the 'quick answers' feature allows you to preprogram an answer to a common question.
So far so good! What sets this app apart is APRIL! Wow. I had just launched and realized my chatty wasn’t fully set up. She was so diligent. So professional. So patient. My goodness April has the patience of a saint! She treated me so very kindly and repeated the same thing in many ways until it clicked. She’s a credit to the app and a reason to stay!!
The Chatty app and team are always on hand and always very helpful. I have recently learned about a new feature 'Proactive Cart Booster' and I look forward to setting this up to see how this performs by recovering sales. I was shown this by Hana at the Chatty team, who has been most helpful and very patient with me when explaining how to use this feature, as well as explaining the new incoming Whatsapp feature to Chatty and taking on my recommendation. I look forward to using the Whatsapp feature as the Chatty app has been so helpful with assisting with customer queries.
Chatty has recently added more customisation controls so I will be testing those.
Would recommend Chatty.
Support
App support provided by Chatty - AI Chat Agent Helpdesk & FAQs.
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