Chatway Live Chat Support, FAQ

The Chatway app has been very useful and intuitive for me and my team! We receive immediate notifications as soon as a customer submits an inquiry and we're able to assign chats between our staff. The UI is very responsive and intuitive as well!

5/5 Stars!

Amazing service when it comes to replying to our inbox to contact our customers

Perfect app to make the conversation easy with customers

I've been using Chatway - Live Chat Support on my Shopify store for a few months now, and it's been a game-changer. It's super easy to set up, and I love how it lets me connect with my customers in real-time. There was this one time when I wasn't sure how to customize the chat widget to match my store's theme. I reached out to their support team, and they were incredibly helpful and patient, guiding me through the process step by step. It's not just an app; it's like having an extra team member who's always there to support you and your customers. Highly recommend it to anyone looking to boost their customer service game!

great app and it works fast and smoothly

This application is incredibly useful and very user-friendly especially the inbox! Excellent work!

The standout feature for me is definitely the integrated inbox . Having all messages into one place saves me valuable time

Easy to setup. So far so good and no issues.

Easy and comfortable

It's easy to use.