Chatway ‑ Live Chat Support , 208 recensioner
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Chatway's Live Chat is a great help for my store! It makes it look professional. The prompt customer service from Chatway ensures quick assistance, especially when navigating the app seems confusing. I highly recommend people who are building their store in shopify to use Chatway Live Chat.
Great app better then other expensive apps
This app has provided me with free live chat with my customers and made my store look professional, and I would like to thank the humble and professional support team for helping me with any problem I face. They deserve 10 easy stars. Thanks Marvin .
So far really loving this app. I had an issue using shopify inbox and looked for an alternative. This app seems to have everything I need and more! Really happy I found it. Looking forward to using it daily!
Owner of the app messaged me more than actual customers. 5 missed chats and email transcripts from the owner. Do they not have anything else to do? Kept asking me to leave a review or my opinion. If I had one I would've left my opinion or review at my own accord. Uninstalled the app.
Thank you for providing your feedback. We value input from our users as it helps us continually improve our services. Our support team reached out to you to gather insights on your experience with Chatway. The email transcripts you received are part of Chatway's features designed to ensure you stay informed even when offline. While we understand that not all features may suit everyone's preferences, we believe this feature adds value by preventing missed messages from your website's visitors. However, we apologize if it has caused any inconvenience.
We kindly request you to reconsider your review, as we believe it's essential to focus on the app's functionalities and user experience. Your feedback is invaluable in helping us enhance Chatway and tailor it to better meet your needs.
If there's anything specific we can assist you with or if you have further suggestions, please don't hesitate to reach out to us. We're here to help.
Thank you again for taking the time to share your thoughts with us.
Only just installed and tested, but already very pleased with the ease of use, the configuration options and the look and feel. If you're looking for a Live Chat for your store, look no further. This is the one you want.
installment ultra easy and have android and ios software better than tidio.i think best live chat in the shopifyapp right now.
This app has been great this whole time and I love how they have a app so I can get notifications and don’t have to keep checking a website on my phone and I get my inbox filled with messages I can reply to in minutes from anywhere
It runs smoothly and they reach out to find out if you need any help. Great!
This application is incredibly useful and very user-friendly especially the inbox! Excellent work!