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The app is super friendly and has a comfortable inbox. You can either download their app on your iPhone/Android or connect it to Shopify app or via email.
This app has been great this whole time and I love how they have a app so I can get notifications and don’t have to keep checking a website on my phone and I get my inbox filled with messages I can reply to in minutes from anywhere
It runs smoothly and they reach out to find out if you need any help. Great!
We were looking for a live chat service that could automatically notify us when a customer left our website.
Chatway is almost the only live chat service that can notify customers, and it's free!
We can't wait to see updates to the FAQ, quick reply feature, and more.
Thanks for making such a great product :)
Prompt responses, easy to setup with customised design
¡Great app!
Strenghts:
- Customizable live chat. You can live chat without preset answers.
- Easy and Fast to use and implement.
- Attractive widget and display.
- Easy for customers.
- All conversations in one place.
- Many integrations including email and messenger.
- Great customer service.
Opportunities:
- Widget cannot be removed with specific px's.
- Only default font poppins. Cannot select other fonts.
Great Customer Service, fixed my issue very quickly
I tried 3 chat apps before I tried this one, but none worked. So I tried chatway, and straight away it was on my website. Loaded the app on my phone too all very simple and hassle-free. So pleased I found it. Thanks so much.
Very smart and easy to use App ! Personally recommend for everyone.
Only just installed and tested, but already very pleased with the ease of use, the configuration options and the look and feel. If you're looking for a Live Chat for your store, look no further. This is the one you want.