Chatway Live Chat & WhatsApp
Galerie propagovaných obrázků
Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp.
Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS
- Access Shopify cart, orders, coupons data & more through live chat support inbox
- Canned responses saved replies & FAQ for better live chat customer support
- Mobile apps for iOS & Android to live chat and provide customer support anywhere
- Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS
- Monitor inbox customer service chats & invite customer support chat agents
Jazyky
angličtina
Tato aplikace není přeložena do jazyka čeština
Funguje s:
- Administrátor Shopify
- Facebook Messenger
- iOS
- Android
- Live Chat
Kategorie
Posílání zpráv v reálném čase
Automatizované odpovědi
Kanály
Automatizace pracovního postupu
Cena
Free
Zdarma
Funkce
- 1 seat included
- 30 days chat history
- FAQs & canned responses
- iOS and Android mobile apps
- Unlimited conversations
- Widget customization
- Buttons for social chat channels
Solo
$29 / měsíc
nebo $288/rok s úsporou 17 %
Funkce
- 1 seat included
- Everything in Free, and
- Unlimited chat history
- Real-time visitors insights
- Email, Messenger & Instagram integration
- Live translation & multilingual widget
- Custom widget & agent visibility
- Add more seats for $19/mo per seat
14denní zkušební verze zdarma
Team
$79 / měsíc
nebo $780/rok s úsporou 18 %
Funkce
- 4 seats included
- Everything in Solo, and
- Automations & workflows
- Add more seats for $19/mo per seat
14denní zkušební verze zdarma
Plus
$149 / měsíc
nebo $1,428/rok s úsporou 20 %
Funkce
- 10 seats included
- Everything in Team, and
- Multi-widget support
- Multiple inboxes
- Priority support
- Add more seats for $19/mo per seat
14denní zkušební verze zdarma
Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní. Zobrazit všechny cenové možnosti
Recenze (251)
We’ve had a fantastic experience using Chatway for our Shopify store. As a customer service chat app built specifically for Shopify, it integrates seamlessly and just works, no complicated setup or clunky workflows.
One of the biggest advantages for us is the shared inbox. Having all customer messages organized in one central inbox makes managing conversations simple and efficient. It’s clean, intuitive, and ensures nothing slips through the cracks.
The mobile app is a game changer. Being able to access our inbox and respond to customers instantly from anywhere has dramatically improved our response times. It’s convenient for our admin team and creates a smooth, professional experience for customers.
The features are powerful yet easy to use, from real-time messaging to smart chat management tools. Everything feels thoughtfully designed for growing eCommerce brands.
If you’re looking for a reliable Shopify chat app with a powerful inbox and excellent mobile functionality, Chatway is an excellent choice. It’s made our customer service faster, more organized, and far more efficient.
And lets not forget to mention how many amazing features are available in the free plan!
Super easy to use. Customer support was very helpful. Love having the app on my phone, so I can talk to clients at any time. There are some really cool features like the FAQs. Highly recommend.
This great Live Chat app is super helpful. A lot of clients reach out via the app and we are able to answer their questions promptly and turn them into our customers
Podpora
Podporu aplikace poskytuje Premio.
Zdroje
Tento vývojář nenabízí přímou podporu v jazyce Čeština.
Vývojář
Uvedena
7. září 2023
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