Chatway ‑ Live Chat Support

Chatway ‑ Live Chat Support

Priser
Gratis abonnement tilgængeligt. Mulighed for gratis prøveperiode.
Højdepunkter
Populær blandt virksomheder i USA
Brug direkte i Shopify-administratoren
Fungerer sammen med de nyeste temaer
Bedømmelse
5,0 (283)
Udvikler
Premio

Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app

Provide customer service via live chat inbox widget. Offer customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Using live chat inbox provide offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a livechat inbox experience. Our inbox live chat app is also available on Android & iOS

Provide customer service via live chat inbox widget. Offer customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Using live chat inbox provide offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a livechat inbox experience. Our inbox live chat app is also available on Android & iOS mere
  • Engage your store visitors and customers over real time live chat support inbox
  • Canned responses saved replies & FAQs for better live chat customer support
  • Mobile apps for iOS & Android to live chat and provide customer support anywhere
  • File sharing over chat & helpdesk conversation history and get the full picture
  • Monitor inbox customer service chats and invite customer support chat agents

Indeholder tekst, der ikke er oversat

Vis oversættelse
Højdepunkter
Populær blandt virksomheder i USA
Brug direkte i Shopify-administratoren
Fungerer sammen med de nyeste temaer

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Facebook Messenger, Messenger, Email, iOS, Android, Live Chat

Kategorier

Beskeder i realtid

Livechat, Chat via mail, Filuploads, Flere sprog, Pushmeddelelser, Adfærdssporing, Agentanalyser, Kryptering, Kundeindblik

Automatiske svar

Gendannelse af indkøbskurv, Ofte stillede spørgsmål, Hilsner, Hurtige svar, Krydssalg

Tilpasning

Farve og skrifttype, Emojis og klistermærker, Chatvindue, Åbningstider, Velkomsthilsner, Chatknapper, Tagging, Chattildeling, Agentavatar

Kanaler

Mail, Livechat, Sociale medier, Kontaktformular

Automatisering af workflows

Svarskabeloner, Ticketing, Samlet indbakke, Tagging, Kundenotifikationer, Flere sprog, Flere butikker, Analyser, Rapporter

Priser

Free

Gratis

  • 1 Agent
  • Unlimited Conversations
  • Facebook Messenger integration
  • Widget customization
  • 30 Days chat history

Pro

$9 om måneden

  • $9 per agent/month
  • Unlimited chat history
  • Email integration
  • Private notes
  • Custom data, tags, and segments
  • Multilingual widget

14-dages gratis prøveperiode

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

Anmeldelser (283)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 99 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
22. juli 2024

Its only been a few days of testing this service, but all things seem to be running smoothly! The App was very easy to setup, which is coming from someone who is new to shopify. Additionally, The chat function is quick and I really like the part where I can chat with customers on my phone.

Shoppois.com
Pakistan
Cirka 2 måneder bruger appen
6. september 2024

From the others i have tried. So far this seems the best. Good live chat support option people can use without having to signup but it is optional to leave an email which i do like.

MMG Watches
Storbritannien
14 dage bruger appen
8. august 2024

The app works perfectly, I was using a default Shopify chat button, but after performing a pagespeed insights scan I noticed that it was working slowly on my store, after I installed Chatway my speedscore has increased, inbox works like a charm and is very beginner friendly! Oh wait, and you can use it for free?!

Mouse Pay
Litauen
27 dage bruger appen
13. august 2024

This app is amazing I inbox the support team because I needed assistance I spoke to Marvin he was so knowledgeable and helped me until my issue was resolved. This app support team is A1 No need to use another app this app is all you need.

Kyli & Karter's Kloset
USA
2 måneder bruger appen
22. juli 2024

Incredible. I am a small business and I introduced this not thinking it would help my business much, but it did. It helps me close sales when customers are concerned about sizing etc. I will be using this for a long time. Marvin is excellent too.

AMNDO
Australien
18 dage bruger appen

Support

Premio kan besvare dine spørgsmål vedrørende Chatway ‑ Live Chat Support.

Udvikler

Premio

18 Jerusalem Blvd, 18 Jerusalem Blvd, Ashdod, 7752311, IL

Ressourcer

Denne udvikler tilbyder ikke direkte support på Dansk.

Lanceret

7. september 2023

Flere apps som denne

4,7 ud af 5 stjerner 1906 anmeldelser i alt Gratis abonnement tilgængeligt
Tilbyd fremragende service med AI chatbots, live chat og helpdesk
4,3 ud af 5 stjerner 701 anmeldelser i alt Mulighed for gratis prøveperiode
Support gjort enkelt og skalerbart.
4,9 ud af 5 stjerner 765 anmeldelser i alt Gratis abonnement tilgængeligt
Omnikanal support med Helpdesk, FAQ, på tværs af FB, Ins, WhatsApp

Vil du tilføje en app?

Prøv Shopify gratis i 3 dage