Chatway Live Chat FAQ WhatsApp
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Live chat, helpdesk og FAQ app til live chat kundesupport. Live chat kundeservice og WhatsApp.
Giv kundeservice via live chat indbakke widget, WhatsApp og FAQ. Tilbyd kundeservice live chat hjælp ved hjælp af Chatway live chat indbakke. Støt besøgende ved hjælp af live chat foruddefinerede svar. Brug live chat indbakke til at sende tilbud baseret på tidligere live chat samtaler. Tildel helpdesk chatboks agenter til kundeservice samtaler i din live chat boks indbakke. Tilbyd kundesupport chat, WhatsApp og livechat indbakke kundeservice oplevelse. Vores indbakke live chat app er også tilgængelig på Android og iOS
- Få adgang til Shopify kurv, ordrer, kupondata og mere gennem live chat support indbakke
- Foruddefinerede svar gemte svar og FAQ for bedre live chat kundesupport
- Mobilapps til iOS og Android for at live chat og give kundesupport hvor som helst
- Chatknapper som WhatsApp, Facebook Messenger, Instagram, Telegram, telefon, SMS
- Overvåg indbakke kundeservice chats og inviter kundesupport chat agenter
Indeholder maskinoversat tekst
- Højdepunkter
- Brug direkte i Shopify-administratoren
- Fungerer sammen med de nyeste temaer
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Facebook Messenger
- iOS
- Android
- Live Chat
Kategorier
Beskeder i realtid
Automatiske svar
Kanaler
Priser
Free
Gratis
- 1 Agent
- Ubegrænsede chats
- FAQ i chat widget og foruddefinerede svar
- WhatsApp, Messenger, SMS og chatknapper
- Facebook Messenger chat integration
- Live chat widget tilpasning
- iOS og Android mobil chat applikationer
- 30 dages chat historik
Pro
$15 om måneden
eller $108 om året, og spar 40 %
- $9 per agent/måned - inviter dit team
- Ubegrænset live chat historik
- Live oversættelse og flersproget widget
- Private noter til live chat og påmindelser
- Email integration
- Side målretning og land målretning
- Tilpasset live chat ikon
- Tags, tilpassede data og segmenter
14-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder
Anmeldelser (373)
This is a great chat app! I can easily chat live with any of my customers. It notifies me straight away when a customer starts a new chat, and I added lots of FAQs which allows customers to get answers to common questions without having to chat with me!
Also, the tool looks great on my website and is easy to customize to my brand.
The app works well and the inbox feature is great. My website performance has increased (the last chat app I had took up to many resources) but with Chataway I dont have this issue anymore.
All the chats are accessbile in your email inbox so you never miss a chat from your store. The support team is top notch and I am very satisfied with this app.
We have our site in 21 languages and serve customers all over Europe, so the on the fly 2 -way translation is just what we needed. The UI is clean and very easy to read, which makes the response time really fast and together with the email notifications when a potential customer enters the chat, not a single chat is left unmanaged. One thing I hope they will soon implement is: being able to email the complete chat to the customer is the translated version as well. I was told they are working on it. If this gets implemented it is a close to prefect chat app.
We have been using Chatway for several months and through the holiday season and it has been very helpful in simplifying our communication with our customers. Their support live chat has been great and always answers quickly. They are working on some great future enhancements as well.
I installed this app last week and is working perfectly, the set up was quite easy. The mobile app is great, i get a notification when client sends a message. I highly recommend it. Well done Chatway!
Support
Appsupport leveres af Premio.
Lanceret
7. september 2023
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