Chatway ‑ Live Chat Support

Chatway ‑ Live Chat Support

Preisgestaltung
Kostenloser Plan verfügbar. Kostenloser Test verfügbar.
Highlights
Beliebt bei Unternehmen in den USA
Direkter Zugriff im Shopify-Adminbereich
Kompatibel mit den neuesten Themes
Bewertung
5,0 (251)
Entwickler
Premio

Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app

Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Make recommendations & offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS

Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Make recommendations & offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS mehr
  • Engage your store visitors and customers over real time live chat support inbox
  • Canned responses saved replies & FAQs for better live chat customer support
  • Mobile apps for iOS & Android to live chat and provide customer support anywhere
  • File sharing over chat & helpdesk conversation history and get the full picture
  • Monitor inbox customer service chats and invite customer support chat agents

Enthält unübersetzten Text

Übersetzung anzeigen
Highlights
Beliebt bei Unternehmen in den USA
Direkter Zugriff im Shopify-Adminbereich
Kompatibel mit den neuesten Themes

Nachrichten in Echtzeit

Agentstatistiken, Verhaltensverfolgung, Kundeneinblicke, Chat per E-Mail, Verschlüsselung, Datei-Uploads, Live-Chat, Mehrere Sprachen, Push-Benachrichtigungen

Automatisierte Antworten

Cross-Selling, FAQs, Schnelle Antworten

Anpassung

Agentavatar, Geschäftszeiten, Chatzuweisung, Chatschaltflächen, Chatfenster, Farbe und Schriftart, Emojis und Sticker, Tagging, Begrüßungsnachrichten

Eingeführt

7. September 2023

Sprachen

Englisch

Für diese App ist keine Übersetzung auf Deutsch vorhanden.

Kategorien

Kompatibel mit

Facebook Messenger, Messenger, Email, iOS, Android, Live Chat

Preisgestaltung

Free

Kostenlos

  • 1 Agent
  • Unlimited Conversations
  • Facebook Messenger integration
  • Widget customization
  • 30 Days chat history

Pro

$9 / Monat

  • $9 per agent/month
  • Unlimited chat history
  • Email integration
  • Private notes
  • Custom data, tags, and segments
  • Multilingual widget

14-tägiger kostenloser Test

Enthält unübersetzten Text

Übersetzung anzeigen

Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen

Rezensionen (251)

Gesamtbewertung
5
Anzahl pro Bewertungsstufe
  • 98 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 0 % der Bewertungen sind 1 Sterne
20. Mai 2024

Chatway is a great app. They gave all the great stuff for free such as fast and friendly customer service, a simple and great interface, lots of functionality.

The panel is very nice, it seemlessly integrates with your store and there're lots of customization settings about how it will appear on your store.

The most important thing is it works without any problems. Your customers can easily contact you and whenever you reply them, they get your messages through email.

Fayels™
Türkei
Etwa ein monat mit der App
12. Mai 2024

Wow! I've been using this live chat plugin for my website for a while now, and it has completely transformed the way I interact with my customers. The installation was a breeze, and within minutes I was up and running, ready to engage with visitors in real-time.

One of the standout features for me is the sleek inbox interface. It's incredibly intuitive and organized, making it easy for me to manage multiple conversations simultaneously without feeling overwhelmed. I love how I can seamlessly switch between chats, keeping the conversation flowing effortlessly.

Not only does this plugin enhance the user experience on my site, but it also allows me to provide top-notch customer support. The ability to respond promptly to inquiries has undoubtedly boosted customer satisfaction and loyalty. Plus, it's helped me address issues and resolve concerns in real-time, preventing any potential escalations.

Diamoray
Vereinigtes Königreich
29 tage mit der App
6. Mai 2024

This app is very awesome we can increase the customer traffic on our store. The best thing is that this app is free which we can use free of cost without any plan. I highly recommend it.

SAM Innovative
Vereinigtes Königreich
24 tage mit der App
13. Juni 2024

WOW,It's a super facilitate app.We are a new player of shopify,Chatway help us to build the chat system quickly.More usefully,when guests leave the message.we can see the source page,so we can accurately respond to them

TaylorRock
China
2 monate mit der App
3. Mai 2024

I don't have words to describe how real and thankful this review is. The first time I saw the app I said that it is great and that I and my colleagues will find it very helpful. I installed the app within 5 minutes, so did my colleagues and we had it on our mobile phones. The next morning we started using it all together and we were able to make sells while visitors were in our website. They just submit form and we know their data, so we call them via phone or write them back and make the sale! We have the app from 1 week or so and we have made more 5 sales via the app, even maybe more I don't know but we use it every day! I highly recommend the app on your funnel page or product pages so you can close more sales. You can use it together with your colleagues all at once, you receive notifications from new messages again all at once, so if one is busy, the other one can close the sell. HIGHLY recommended and it is free!! Thank you so much! Good luck in the business!

ДОКТОР ГЕОРГИ ПАШОВ ЕООД
Bulgarien
8 tage mit der App

Support

Premio kann alle Fragen beantworten, die du zu Chatway ‑ Live Chat Support hast.

Entwickler

Premio

18 Jerusalem Blvd, 18 Jerusalem Blvd, Ashdod, 7752311, IL

Ressourcen

Dieser Entwickler bietet keinen direkten Support auf Deutsch an.

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