Chatway ‑ Live Chat Support

Chatway ‑ Live Chat Support

Precios
Plan gratis disponible. Prueba gratis disponible.
Características
Populares entre los negocios de Estados Unidos
Se usa directamente en el panel de control de Shopify
Funciona con los temas más recientes
Calificación
5,0 (244)
Desarrollador
Premio

Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app

Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Make recommendations & offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS

Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Make recommendations & offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS más
  • Engage your store visitors and customers over real time live chat support inbox
  • Canned responses saved replies & FAQs for better live chat customer support
  • Mobile apps for iOS & Android to live chat and provide customer support anywhere
  • File sharing over chat & helpdesk conversation history and get the full picture
  • Monitor inbox customer service chats and invite customer support chat agents

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Características
Populares entre los negocios de Estados Unidos
Se usa directamente en el panel de control de Shopify
Funciona con los temas más recientes

Mensajería en tiempo real

Informes y estadísticas del agente, Seguimiento del comportamiento, Información útil de los clientes, Chat de correo electrónico, Encriptación, Subida de archivos, Chat en vivo, Múltiples idiomas, Notificaciones automáticas

Respuestas automatizadas

Venta cruzada, Preguntas frecuentes, Respuestas rápidas

Personalización

Avatar del agente, Horario de apertura, Asignación del chat, Botones del chat, Ventana del chat, Color y fuente, Emojis y stickers, Etiquetas, Mensajes de bienvenida

Fecha de lanzamiento

7 de septiembre de 2023

Idiomas

Inglés

Esta aplicación no está traducida al Español

Funciona con

Facebook Messenger, Messenger, Email, iOS, Android, Live Chat

Precios

Free

Gratis

  • 1 Agent
  • Unlimited Conversations
  • Facebook Messenger integration
  • Widget customization
  • 30 Days chat history

Pro

$9 al mes

  • $9 per agent/month
  • Unlimited chat history
  • Email integration
  • Private notes
  • Custom data, tags, and segments
  • Multilingual widget

Prueba gratis de 14 días

Free

Gratis

  • 1 Agent
  • Unlimited Conversations
  • Facebook Messenger integration
  • Widget customization
  • 30 Days chat history

Pro

$9 al mes

  • $9 per agent/month
  • Unlimited chat history
  • Email integration
  • Private notes
  • Custom data, tags, and segments
  • Multilingual widget

Prueba gratis de 14 días

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Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios

Reseñas (244)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
12 de mayo de 2024

Wow! I've been using this live chat plugin for my website for a while now, and it has completely transformed the way I interact with my customers. The installation was a breeze, and within minutes I was up and running, ready to engage with visitors in real-time.

One of the standout features for me is the sleek inbox interface. It's incredibly intuitive and organized, making it easy for me to manage multiple conversations simultaneously without feeling overwhelmed. I love how I can seamlessly switch between chats, keeping the conversation flowing effortlessly.

Not only does this plugin enhance the user experience on my site, but it also allows me to provide top-notch customer support. The ability to respond promptly to inquiries has undoubtedly boosted customer satisfaction and loyalty. Plus, it's helped me address issues and resolve concerns in real-time, preventing any potential escalations.

Diamoray
Reino Unido
29 días usando la aplicación
6 de mayo de 2024

This app is very awesome we can increase the customer traffic on our store. The best thing is that this app is free which we can use free of cost without any plan. I highly recommend it.

SAM Innovative
Reino Unido
24 días usando la aplicación
3 de mayo de 2024

I don't have words to describe how real and thankful this review is. The first time I saw the app I said that it is great and that I and my colleagues will find it very helpful. I installed the app within 5 minutes, so did my colleagues and we had it on our mobile phones. The next morning we started using it all together and we were able to make sells while visitors were in our website. They just submit form and we know their data, so we call them via phone or write them back and make the sale! We have the app from 1 week or so and we have made more 5 sales via the app, even maybe more I don't know but we use it every day! I highly recommend the app on your funnel page or product pages so you can close more sales. You can use it together with your colleagues all at once, you receive notifications from new messages again all at once, so if one is busy, the other one can close the sell. HIGHLY recommended and it is free!! Thank you so much! Good luck in the business!

ДОКТОР ГЕОРГИ ПАШОВ ЕООД
Bulgaria
8 días usando la aplicación
29 de mayo de 2024

Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.

Newfound
Países Bajos
2 meses usando la aplicación
13 de junio de 2024

WOW,It's a super facilitate app.We are a new player of shopify,Chatway help us to build the chat system quickly.More usefully,when guests leave the message.we can see the source page,so we can accurately respond to them

TaylorRock
China
2 meses usando la aplicación

Soporte técnico

Premio puede responder cualquier pregunta que tengas sobre Chatway ‑ Live Chat Support.

Desarrollador

Premio

18 Jerusalem Blvd, 18 Jerusalem Blvd, Ashdod, 7752311, IL

Recursos

Este desarrollador no ofrece soporte técnico directo en Español.

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