
Chatway Live Chat & WhatsApp
Esittelykuvagalleria

Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp.
Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS
- Access Shopify cart, orders, coupons data & more through live chat support inbox
- Canned responses saved replies & FAQ for better live chat customer support
- Mobile apps for iOS & Android to live chat and provide customer support anywhere
- Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS
- Monitor inbox customer service chats & invite customer support chat agents
- Kohokohdat
- Käytä suoraan Shopify Adminissa
- Toimii uusimpien teemojen kanssa
Kielet
Englanti
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
- Facebook Messenger
- iOS
- Android
- Live Chat
Luokat
Reaaliaikaiset viestit
Automaattiset vastaukset
Hinnoittelu
Free
Ilmainen
- 1 Agent
- Unlimited Chats
- FAQ
- WhatsApp, Messenger, SMS, & chat buttons
- Facebook Messenger integration
- Chat customization
- 30 Days chat history
Pro
$15 /kuukausi
tai $108/vuosi ja säästä 40 %
- $9 per agent/month
- Unlimited chat history
- Invite agents
- Private notes & reminders
- Live translation & multilingual widget
- Email integration
14 päivän maksuton kokeilu
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
Arvostelut (351)
The free plan has enough features so small businesses can work without paying for the pro plan. I like it. Since we installed this app, we have received many more messages from our customers. I highly recommend it.
We have been using Chatway for several months and through the holiday season and it has been very helpful in simplifying our communication with our customers. Their support live chat has been great and always answers quickly. They are working on some great future enhancements as well.
Chatway has been a great addition to my store. It's allowed me to have great communication with my customers and I'm sure it has been the reason for many sales. The inbox has made things so easy and gives me the confidence to know I wont miss any messages. The live chat support has been really helpful, they are quick to respond and nothing is too much trouble. Love this app and would recommend to others.
This app is perfect for my purposes. I'm new and very small and can't afford to be paying for every functionality for my website. This app allows me to communicate with my customers quickly and easily and I don't need to pay until I get much bigger, which I will gladly do. I wish all apps were like this!
As a small business owner, finding tools that genuinely enhance our customer service without adding complexity is crucial. That's exactly what we found with Chatway Live Chat Support! The integration into our Shopify store was seamless and straightforward. Right from the start, we noticed an improvement in customer engagement on our site.
What really stands out is the ease with which our team can manage multiple conversations. The FAQ section is a fantastic feature that has significantly reduced repetitive inquiries, allowing us to focus on more complex customer needs. Moreover, the support team behind Chatway is just as responsive and helpful as their app promises to be for our customers.
We've seen an increase in customer satisfaction scores, and feedback points to the chat feature as a big reason for that. We couldn't be happier with the performance and reliability of this app. Highly recommend it to any store looking to elevate their customer support game!
Tuki
Sovelluksen tuen tarjoaa Premio.
Resurssit
Kehittäjä
Lanseerattu
7. syyskuu 2023
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