Chatway Live Chat & AI Chatbot
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Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp.
Provide customer service via live chat inbox widget, AI chatbot, WhatsApp & FAQ. Customer service live chat using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox AI agents to customer service conversations in your live chat box inbox. Offer customer support chat, AI chatbot, WhatsApp & livechat inbox customer care. Our inbox live chat app is also available on Android & iOS
- Access Shopify cart, orders, coupons data & more through live chat support inbox
- AI chatbot, AI agent, chatbot agent for support, sales & customer service 24/7
- Mobile apps for iOS & Android to live chat and provide customer support anywhere
- Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS
- Canned responses saved replies & FAQ for better live chat customer support
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- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Interface administrateur Shopify
- Chatbot
- Facebook Messenger
- Live Chat
Catégories
Messagerie en temps réel
Réponses automatisées
Canaux
Automatisation des flux de travail
- Réponse automatique
- Modèles de réponse
- Réponses IA
- Émission de tickets
- Boîte de réception unifiée
- Attribution automatique
- Déclencheurs basés sur des règles
- Remontée
- Balisage
- Suivi des commandes
- Notifications clients
- Sondages sur le retour d’expérience
- Multilingue
- Boutiques multiples
- Analyses de données
- Rapports
Tarification
Free
Gratuite
Fonctionnalités
- 1 seat included
- 30 days chat history
- FAQs & canned responses
- iOS and Android mobile apps
- Unlimited conversations
- Widget customization
- Buttons for social chat channels
- AI chatbot agent credits can be added
Solo
$29 / mois
ou $288/an et économisez 17 %
Fonctionnalités
- 1 seat included
- Everything in Free, and
- Unlimited chat history
- Real-time visitors insights
- Email, Whatsapp, Messenger & Instagram
- Live translation & multilingual widget
- Custom widget & agent visibility
- Optional AI chatbot credits & agents
Essai gratuit de 14 jour(s)
Team
$79 / mois
ou $780/an et économisez 18 %
Fonctionnalités
- 4 seats included
- Everything in Solo, and
- Automations & workflows
- Optional AI chatbot credits & agents
Essai gratuit de 14 jour(s)
Plus
$149 / mois
ou $1,428/an et économisez 20 %
Fonctionnalités
- 10 seats included
- Everything in Team, and
- Multi-widget support
- Multiple inboxes
- Priority support
- Optional AI chatbot credits & agents
Essai gratuit de 14 jour(s)
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (257)
I am using this app for my small store, where I get 1-2 chats every day. The free version of the app works great for this. Planning to upgrade later on when I get more chat messages and can discover more features
Really happy with this app! It’s super easy to set up and works smoothly without any issues. The integration with WhatsApp is a big plus — it makes communicating with customers so much faster and more convenient.
The features are simple to use, and everything feels well organized. It has definitely helped improve my customer interaction and overall experience.
Highly recommend it to anyone looking to streamline their store communication!
We’ve had a fantastic experience using Chatway for our Shopify store. As a customer service chat app built specifically for Shopify, it integrates seamlessly and just works, no complicated setup or clunky workflows.
One of the biggest advantages for us is the shared inbox. Having all customer messages organized in one central inbox makes managing conversations simple and efficient. It’s clean, intuitive, and ensures nothing slips through the cracks.
The mobile app is a game changer. Being able to access our inbox and respond to customers instantly from anywhere has dramatically improved our response times. It’s convenient for our admin team and creates a smooth, professional experience for customers.
The features are powerful yet easy to use, from real-time messaging to smart chat management tools. Everything feels thoughtfully designed for growing eCommerce brands.
If you’re looking for a reliable Shopify chat app with a powerful inbox and excellent mobile functionality, Chatway is an excellent choice. It’s made our customer service faster, more organized, and far more efficient.
And lets not forget to mention how many amazing features are available in the free plan!
Assistance
L’assistance pour l’appli est assurée par Premio.
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Lancement
7 septembre 2023
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