Chatway Live Chat Support, FAQ
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Live chat, helpdesk & FAQ app voor live chat klantenondersteuning. Winkel live chat klantenservice app
Bied klantenservice via live chat inbox widget & FAQ. Bied klantenservice live chat hulp met behulp van Chatway live chat inbox. Ondersteun bezoekers met behulp van live chat kant-en-klare antwoorden. Gebruik de live chat inbox om aanbiedingen te sturen op basis van eerdere live chat gesprekken of bezochte pagina's. Wijs helpdesk chatbox-agenten toe aan klantenservicegesprekken in je live chat box inbox. Bied klantenondersteuning chat & bied een livechat inbox klantenservice ervaring. Onze inbox live chat app is ook beschikbaar op Android & iOS
- Toegang tot Shopify winkelwagen, bestellingen, kortingsgegevens & meer via live chat ondersteuningsinbox
- Kant-en-klare antwoorden opgeslagen reacties & FAQ voor betere live chat klantenondersteuning
- Mobiele apps voor iOS & Android om overal live te chatten en klantenondersteuning te bieden
- Bestanden delen via chat & helpdeskgesprekgeschiedenis en krijg het volledige plaatje
- Monitor inbox klantenservice chats & nodig klantenondersteuning chatagenten uit
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Populair bij bedrijven in de Verenigde Staten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Werkt met de nieuwste thema's
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
Facebook Messenger, Messenger, Email, iOS, Android, Live ChatCategorieën
Berichten versturen in real time
Geautomatiseerde antwoorden
Prijs
Free
Gratis
- 1 Agent
- Onbeperkte Chats
- FAQ
- Toegang tot Shopify winkelwagen, bestellingen & meer
- Facebook Messenger integratie
- Chat widget aanpassing
- 30 Dagen chatgeschiedenis
Pro
$15 /maand
of $108/jaar en bespaar 40%
- $9 per agent/maand
- Onbeperkte chatgeschiedenis
- Nodig agenten uit
- Privé notities & herinneringen
- Live vertaling & meertalige widget
- E-mail integratie
Gratis proefperiode van 14 dagen
Bevat automatisch vertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (325)
The free plan has enough features so small businesses can work without paying for the pro plan. I like it. Since we installed this app, we have received many more messages from our customers. I highly recommend it.
Chatway has been a great addition to my store. It's allowed me to have great communication with my customers and I'm sure it has been the reason for many sales. The inbox has made things so easy and gives me the confidence to know I wont miss any messages. The live chat support has been really helpful, they are quick to respond and nothing is too much trouble. Love this app and would recommend to others.
I’ve been using the Chatway app for the past couple of weeks, and it’s been an absolute game changer for customer interactions. I can now see in real time when customers are on my website and respond instantly to any questions or queries they may have.
For my driving test company, many customers ask the same questions repeatedly, so the new FAQ feature has been invaluable. It allows us to answer these common queries effortlessly, saving time and improving efficiency. I highly recommend this service to other businesses, as it significantly boosts conversion rates, enhances customer satisfaction, and speeds up communication.
One feature I’d love to see in the future is the automatic integration of customer emails into our email marketing flows when they sign up. I believe this would further increase conversions, but I know the team is already working on this and doing an excellent job.
The Chatway customer service team has been fantastic—quick to respond, and the few issues I’ve had were resolved promptly.
Thanks again,
Jessiah
Speed Booking UK
I run a small business and started using this service without high hopes. To my surprise, it really helped me close sales, especially when customers worry about sizing. The ability to communicate directly through the inbox has been a game changer. I plan to use it for a long time.
I recently had the opportunity to use Chatway Live Chat Support, and overall, it was a positive experience. The interface was user-friendly, making it easy to initiate a chat. I appreciated the quick response time; I didn't have to wait long before a support representative was available to assist me.
The representative was knowledgeable and addressed my questions efficiently. They provided clear answers and guided me through the steps needed to resolve my issue. I also found the FAQ section on their website to be quite helpful. It covered a wide range of topics and offered quick solutions for common problems.
One area for improvement could be the depth of information in the FAQ section. While it was comprehensive, some topics could benefit from more detailed explanations or examples.
Overall, I would recommend Chatway Live Chat Support for anyone seeking prompt and effective assistance. The combination of responsive support and a helpful FAQ section made my experience quite satisfactory.
Ondersteuning
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Geïntroduceerd
7 september 2023