Chatway Live Chat & AI Chatbot
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Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp.
Provide customer service via live chat inbox widget, AI chatbot, WhatsApp & FAQ. Customer service live chat using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox AI agents to customer service conversations in your live chat box inbox. Offer customer support chat, AI chatbot, WhatsApp & livechat inbox customer care. Our inbox live chat app is also available on Android & iOS
- Access Shopify cart, orders, coupons data & more through live chat support inbox
- AI chatbot, AI agent, chatbot agent for support, sales & customer service 24/7
- Mobile apps for iOS & Android to live chat and provide customer support anywhere
- Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS
- Canned responses saved replies & FAQ for better live chat customer support
- Popular entre lojas como a sua
- Sediado nos Estados Unidos da América
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Admin Shopify
- Chatbot
- Facebook Messenger
- Live Chat
Categorias
Mensagens em tempo real
Respostas automatizadas
Canais
Automatização do fluxo de trabalho
- Resposta automática
- Modelos de resposta
- Respostas por inteligência artificial
- Emissão de bilhetes
- Caixa de entrada unificada
- Atribuição automática
- Acionadores baseados em regras
- Escalonamento
- Etiquetagem
- Rastreio de encomendas
- Notificações de clientes
- Inquéritos de feedback
- Multilingue
- Várias lojas
- Análise de dados
- Relatórios
Preços
Free
Gratuito
Funcionalidades
- 1 seat included
- 30 days chat history
- FAQs & canned responses
- iOS and Android mobile apps
- Unlimited conversations
- Widget customization
- Buttons for social chat channels
- AI chatbot agent credits can be added
Solo
$29 / mês
ou $288/ano e poupe 17%
Funcionalidades
- 1 seat included
- Everything in Free, and
- Unlimited chat history
- Real-time visitors insights
- Email, Messenger & Instagram integration
- Live translation & multilingual widget
- Custom widget & agent visibility
- Optional AI chatbot credits & agents
Avaliação gratuita de 14 dia
Team
$79 / mês
ou $780/ano e poupe 18%
Funcionalidades
- 4 seats included
- Everything in Solo, and
- Automations & workflows
- Optional AI chatbot credits & agents
Avaliação gratuita de 14 dia
Plus
$149 / mês
ou $1,428/ano e poupe 20%
Funcionalidades
- 10 seats included
- Everything in Team, and
- Multi-widget support
- Multiple inboxes
- Priority support
- Optional AI chatbot credits & agents
Avaliação gratuita de 14 dia
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (256)
Really happy with this app! It’s super easy to set up and works smoothly without any issues. The integration with WhatsApp is a big plus — it makes communicating with customers so much faster and more convenient.
The features are simple to use, and everything feels well organized. It has definitely helped improve my customer interaction and overall experience.
Highly recommend it to anyone looking to streamline their store communication!
Just launched our website and Chatway was the perfect solution for our needs. It's a live chat (for free) that customers can use whenever they want. It's the ideal all-in-one inbox!
We’ve had a fantastic experience using Chatway for our Shopify store. As a customer service chat app built specifically for Shopify, it integrates seamlessly and just works, no complicated setup or clunky workflows.
One of the biggest advantages for us is the shared inbox. Having all customer messages organized in one central inbox makes managing conversations simple and efficient. It’s clean, intuitive, and ensures nothing slips through the cracks.
The mobile app is a game changer. Being able to access our inbox and respond to customers instantly from anywhere has dramatically improved our response times. It’s convenient for our admin team and creates a smooth, professional experience for customers.
The features are powerful yet easy to use, from real-time messaging to smart chat management tools. Everything feels thoughtfully designed for growing eCommerce brands.
If you’re looking for a reliable Shopify chat app with a powerful inbox and excellent mobile functionality, Chatway is an excellent choice. It’s made our customer service faster, more organized, and far more efficient.
And lets not forget to mention how many amazing features are available in the free plan!
Assistência
A assistência da app é prestada por Premio.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Lançada
7 de setembro de 2023
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