Chatway ‑ Live Chat Support

Chatway ‑ Live Chat Support

Priser
Gratisplan tillgänglig. Gratis testversion tillgänglig.
Höjdpunkter
Populär bland företag i USA
Använd direkt i Shopify-admin
Fungerar med de senaste temana
Betyg
5,0 (244)
Utvecklare
Premio

Live chat & helpdesk app for live chat customer support. E-commerce live chat customer service app

Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Make recommendations & offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS

Provide customer service via live chat widget. Offer immediate customer service live chat help using Chatway live chat inbox. Support visitors through live chat canned responses. Make recommendations & offers based on past live chat conversations or pages visited. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer exceptional customer support chat & offer a breezy livechat experience. Our inbox live chat app is also available on Android & iOS mer
  • Engage your store visitors and customers over real time live chat support inbox
  • Canned responses saved replies & FAQs for better live chat customer support
  • Mobile apps for iOS & Android to live chat and provide customer support anywhere
  • File sharing over chat & helpdesk conversation history and get the full picture
  • Monitor inbox customer service chats and invite customer support chat agents

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Populär bland företag i USA
Använd direkt i Shopify-admin
Fungerar med de senaste temana

Meddelanden i realtid

Agentanalys, Spårning av beteenden, Kundinsikter, Chatt för e-post, Kryptering, Filuppladdningar, Livechatt, Flera språk, Push-meddelanden

Automatiserade svar

Korsförsäljning, Vanliga frågor (FAQ), Snabba svar

Anpassning

Agent avatar, Öppettider, Chattuppdrag, Chattknappar, Chattfönster, Färg och teckensnitt, Emojis och klistermärken, Taggning, Välkomstmeddelanden

Lansering

7 september 2023

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

Facebook Messenger, Messenger, Email, iOS, Android, Live Chat

Priser

Free

Gratis

  • 1 Agent
  • Unlimited Conversations
  • Facebook Messenger integration
  • Widget customization
  • 30 Days chat history

Pro

$9 /månad

  • $9 per agent/month
  • Unlimited chat history
  • Email integration
  • Private notes
  • Custom data, tags, and segments
  • Multilingual widget

Prova gratis i 14 dagar

Free

Gratis

  • 1 Agent
  • Unlimited Conversations
  • Facebook Messenger integration
  • Widget customization
  • 30 Days chat history

Pro

$9 /månad

  • $9 per agent/month
  • Unlimited chat history
  • Email integration
  • Private notes
  • Custom data, tags, and segments
  • Multilingual widget

Prova gratis i 14 dagar

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (244)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
12 maj 2024

Wow! I've been using this live chat plugin for my website for a while now, and it has completely transformed the way I interact with my customers. The installation was a breeze, and within minutes I was up and running, ready to engage with visitors in real-time.

One of the standout features for me is the sleek inbox interface. It's incredibly intuitive and organized, making it easy for me to manage multiple conversations simultaneously without feeling overwhelmed. I love how I can seamlessly switch between chats, keeping the conversation flowing effortlessly.

Not only does this plugin enhance the user experience on my site, but it also allows me to provide top-notch customer support. The ability to respond promptly to inquiries has undoubtedly boosted customer satisfaction and loyalty. Plus, it's helped me address issues and resolve concerns in real-time, preventing any potential escalations.

Diamoray
Storbritannien
29 dagar användning av appen
6 maj 2024

This app is very awesome we can increase the customer traffic on our store. The best thing is that this app is free which we can use free of cost without any plan. I highly recommend it.

SAM Innovative
Storbritannien
24 dagar användning av appen
3 maj 2024

I don't have words to describe how real and thankful this review is. The first time I saw the app I said that it is great and that I and my colleagues will find it very helpful. I installed the app within 5 minutes, so did my colleagues and we had it on our mobile phones. The next morning we started using it all together and we were able to make sells while visitors were in our website. They just submit form and we know their data, so we call them via phone or write them back and make the sale! We have the app from 1 week or so and we have made more 5 sales via the app, even maybe more I don't know but we use it every day! I highly recommend the app on your funnel page or product pages so you can close more sales. You can use it together with your colleagues all at once, you receive notifications from new messages again all at once, so if one is busy, the other one can close the sell. HIGHLY recommended and it is free!! Thank you so much! Good luck in the business!

ДОКТОР ГЕОРГИ ПАШОВ ЕООД
Bulgarien
8 dagar användning av appen
29 maj 2024

Our experience with Chatway has been great. Their live chat inbox makes it easy to maintain ongoing support cases and provides a clear overview. Additionally, their customer support is friendly and helpful.

Newfound
Nederländerna
2 månader användning av appen
13 juni 2024

WOW,It's a super facilitate app.We are a new player of shopify,Chatway help us to build the chat system quickly.More usefully,when guests leave the message.we can see the source page,so we can accurately respond to them

TaylorRock
Kina
2 månader användning av appen

Support

Premio kan svara på eventuella frågor du har om Chatway ‑ Live Chat Support.

Utvecklare

Premio

18 Jerusalem Blvd, 18 Jerusalem Blvd, Ashdod, 7752311, IL

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

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