Chatway Live Chat & WhatsApp
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Livechatt, helpdesk och FAQ-app för livechatt kundsupport. Livechatt kundservice och WhatsApp.
Ge kundservice via livechatt-inkorgs-widget, WhatsApp och FAQ. Erbjud kundservice livechatt-hjälp med Chatway livechatt-inkorg. Stöd besökare med hjälp av förberedda svar i livechatt. Använd livechatt-inkorg för att skicka erbjudanden baserat på tidigare livechatt-konversationer. Tilldela helpdesk-chattbox-agenter till kundservicekonversationer i din livechatt-inkorg. Erbjud kundsupportchatt, WhatsApp och livechatt-inkorg kundvårdsupplevelse. Vår livechatt-inkorgsapp finns också på Android och iOS
- Åtkomst till Shopify-kundvagn, beställningar, kupongdata och mer genom livechatt-supportinkorg
- Förberedda svar, sparade svar och FAQ för bättre livechatt kundsupport
- Mobilappar för iOS och Android för att livechatta och ge kundsupport var som helst
- Chattknappar som WhatsApp, Facebook Messenger, Instagram, Telegram, telefon, SMS
- Övervaka inkorgens kundservicechattar och bjud in kundsupportchattagenter
Innehåller automatöversatt text
- Höjdpunkter
- Populär bland företag i USA
- Använd direkt i Shopify-admin
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
- Facebook Messenger
- iOS
- Android
- Live Chat
Kategorier
Meddelanden i realtid
Automatiserade svar
Priser
Free
Gratis
- 1 agent
- Obegränsade chattar
- FAQ
- WhatsApp, Messenger, SMS och chattknappar
- Facebook Messenger-integration
- Chattanpassning
- 30 dagars chatt-historik
Pro
$15 /månad
eller $108/år och spara 40 %
- $9 per agent/månad
- Obegränsad chatt-historik
- Bjud in agenter
- Privata anteckningar och påminnelser
- Liveöversättning och flerspråkig widget
- E-postintegration
Prova gratis i 14 dagar
Innehåller automatöversatt text
Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (342)
The free plan has enough features so small businesses can work without paying for the pro plan. I like it. Since we installed this app, we have received many more messages from our customers. I highly recommend it.
Chatway has been a great addition to my store. It's allowed me to have great communication with my customers and I'm sure it has been the reason for many sales. The inbox has made things so easy and gives me the confidence to know I wont miss any messages. The live chat support has been really helpful, they are quick to respond and nothing is too much trouble. Love this app and would recommend to others.
As a small business owner, finding tools that genuinely enhance our customer service without adding complexity is crucial. That's exactly what we found with Chatway Live Chat Support! The integration into our Shopify store was seamless and straightforward. Right from the start, we noticed an improvement in customer engagement on our site.
What really stands out is the ease with which our team can manage multiple conversations. The FAQ section is a fantastic feature that has significantly reduced repetitive inquiries, allowing us to focus on more complex customer needs. Moreover, the support team behind Chatway is just as responsive and helpful as their app promises to be for our customers.
We've seen an increase in customer satisfaction scores, and feedback points to the chat feature as a big reason for that. We couldn't be happier with the performance and reliability of this app. Highly recommend it to any store looking to elevate their customer support game!
We have been using Chatway for several months and through the holiday season and it has been very helpful in simplifying our communication with our customers. Their support live chat has been great and always answers quickly. They are working on some great future enhancements as well.
This app is perfect for my purposes. I'm new and very small and can't afford to be paying for every functionality for my website. This app allows me to communicate with my customers quickly and easily and I don't need to pay until I get much bigger, which I will gladly do. I wish all apps were like this!
Support
Support på appen tillhandahålls av Premio.
Resurser
Lansering
7 september 2023
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