亮点
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位于美国
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可直接在 Shopify 后台使用
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适用于最新模板
为实时聊天客户支持提供实时聊天和帮助台应用。电子商务实时聊天客户服务应用
通过实时聊天小部件提供客户服务。使用Chatway实时聊天收件箱提供即时的客户服务实时聊天帮助。通过实时聊天为访客提供帮助。根据他们过去的实时聊天对话或访问的页面提供推荐和优惠。将帮助台聊天框代理分配给您的实时聊天框收件箱中的客户服务对话。提供出色的客户支持聊天并提供轻松的实时聊天体验。 我们的收件箱实时聊天应用也可在Android和iOS上使用
- 通过实时聊天支持收件箱与您的商店访客和客户进行互动
- 在网站聊天框内轻松分享文件,以提供更好的实时聊天客户支持
- 监控收件箱客户服务聊天并分配给支持聊天代理
- 查看帮助台对话历史记录,在回应之前获取全面的了解
- 自定义您的实时聊天小部件 - 颜色,标志,可用性,聊天按钮大小
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181 条评论
I've been using Chatway - Live Chat Support on my Shopify store for a few months now, and it's been a game-changer. It's super easy to set up, and I love how it lets me connect with my customers in real-time. There was this one time when I wasn't sure how to customize the chat widget to match my store's theme. I reached out to their support team, and they were incredibly helpful and patient, guiding me through the process step by step. It's not just an app; it's like having an extra team member who's always there to support you and your customers. Highly recommend it to anyone looking to boost their customer service game!
*inbox* It works incredibly well, and my customers can contact me anytime without delay! I get notifications instantly through the mobile app. If you want live chat for your site then look no further. Marvin has been amazing to talk to! I look forward to this app being developed further and see what other amazing features developers can come up with. The integration of the mobile app has been very smooth and not at all slow or laggy.
This is the best chat app really , I would greatly appreciate the contribution of Marvin in our stores . I talk live to my clients. Clients have both options to remain anonymous or can sign up for notification of chat . Would love more features like product URL and other options in automatic chat
I recently started using the app and I am very happy with it so far. I especially like the fact that I was able to customize the message and colours to match the aesthetic of the website. I also really like that I am able to download the app on my phone which allows me to chat with customers on the go and reply their queries in a timely fashion. I would definatly recommend Chat Way.
Amazing app. It has been really helpful for my business. Karina and the team Weare always accessible and sorted out any issues almost immediately. Definitely recommended!