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实时聊天、帮助台和常见问题解答应用，用于实时聊天客户支持。实时聊天客户服务和WhatsApp。
通过实时聊天收件箱小部件、WhatsApp和常见问题解答提供客户服务。使用Chatway实时聊天收件箱提供客户服务实时聊天帮助。使用实时聊天预设回复支持访客。使用实时聊天收件箱根据过去的聊天对话发送优惠。将帮助台聊天代理分配到您的实时聊天收件箱中的客户服务对话。提供客户支持聊天、WhatsApp和实时聊天收件箱客户关怀体验。我们的实时聊天收件箱应用也可在Android和iOS上使用
- 通过实时聊天支持收件箱访问Shopify购物车、订单、优惠券数据等
- 预设回复保存回复和常见问题解答，以提供更好的实时聊天客户支持
- iOS和Android移动应用，随时随地进行实时聊天并提供客户支持
- 聊天按钮，如WhatsApp、Facebook Messenger、Instagram、Telegram、电话、短信
- 监控收件箱客户服务聊天并邀请客户支持聊天代理
包含自动翻译的文本
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Shopify 后台
- Facebook Messenger
- iOS
- Android
- Live Chat
类别
定价
Free
免费
特色功能
- 包含1个席位
- 30天聊天记录
- 常见问题解答和预设回复
- iOS和Android移动应用
- 无限对话
- 小部件定制
- 社交聊天频道按钮
Solo
$29 /月
或 $288/年（可节省 17%）
特色功能
- 包含1个席位
- Free中的所有功能，以及
- 无限聊天记录
- 实时访客洞察
- 电子邮件、Messenger和Instagram集成
- 实时翻译和多语言小部件
- 自定义小部件和代理可见性
- 每个席位每月$19添加更多席位
14 天免费试用
Team
$79 /月
或 $780/年（可节省 18%）
特色功能
- 包含4个席位
- Solo中的所有功能，以及
- 自动化和工作流程
- 每个席位每月$19添加更多席位
14 天免费试用
Plus
$149 /月
或 $1,428/年（可节省 20%）
特色功能
- 包含10个席位
- Team中的所有功能，以及
- 多小部件支持
- 多个收件箱
- 优先支持
- 每个席位每月$19添加更多席位
14 天免费试用
评论 (254)
We’ve had a fantastic experience using Chatway for our Shopify store. As a customer service chat app built specifically for Shopify, it integrates seamlessly and just works, no complicated setup or clunky workflows.
One of the biggest advantages for us is the shared inbox. Having all customer messages organized in one central inbox makes managing conversations simple and efficient. It’s clean, intuitive, and ensures nothing slips through the cracks.
The mobile app is a game changer. Being able to access our inbox and respond to customers instantly from anywhere has dramatically improved our response times. It’s convenient for our admin team and creates a smooth, professional experience for customers.
The features are powerful yet easy to use, from real-time messaging to smart chat management tools. Everything feels thoughtfully designed for growing eCommerce brands.
If you’re looking for a reliable Shopify chat app with a powerful inbox and excellent mobile functionality, Chatway is an excellent choice. It’s made our customer service faster, more organized, and far more efficient.
And lets not forget to mention how many amazing features are available in the free plan!
Super easy to use. Customer support was very helpful. Love having the app on my phone, so I can talk to clients at any time. There are some really cool features like the FAQs. Highly recommend.
This great Live Chat app is super helpful. A lot of clients reach out via the app and we are able to answer their questions promptly and turn them into our customers
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