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用于实时聊天客户支持的实时聊天、帮助台和常见问题解答应用程序。实时聊天客户服务和 WhatsApp。
通过实时聊天收件箱小部件、WhatsApp 和常见问题解答提供客户服务。使用 Chatway 实时聊天收件箱提供客户服务实时聊天帮助。使用实时聊天预设回复支持访客。根据过去的实时聊天对话使用实时聊天收件箱发送优惠。在您的实时聊天收件箱中分配帮助台聊天代理进行客户服务对话。提供客户支持聊天、WhatsApp 和实时聊天收件箱客户关怀体验。我们的收件箱实时聊天应用程序也可在 Android 和 iOS 上使用
- 通过实时聊天支持收件箱访问 Shopify 购物车、订单、优惠券数据等
- 预设回复保存的回复和常见问题解答，以提供更好的实时聊天客户支持
- 适用于 iOS 和 Android 的移动应用程序，可随时随地进行实时聊天和提供客户支持
- 聊天按钮如 WhatsApp、Facebook Messenger、Instagram、Telegram、电话、短信
- 监控收件箱客户服务聊天并邀请客户支持聊天代理
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Facebook Messenger
- iOS
- Android
- Live Chat
类别
定价
Free
免费
- 1 名代理
- 无限聊天
- 聊天小部件中的常见问题解答和预设回复
- WhatsApp、Messenger、短信和聊天按钮
- Facebook Messenger 聊天集成
- 实时聊天小部件自定义
- iOS 和 Android 移动聊天应用程序
- 30 天聊天记录
Pro
$15 /月
或 $108/年（可节省 40%）
- 每名代理每月 $9 - 邀请您的团队
- 无限实时聊天记录
- 实时翻译和多语言小部件
- 实时聊天和提醒的私人笔记
- 电子邮件集成
- 页面定位和国家定位
- 自定义实时聊天图标
- 标签、自定义数据和细分
14 天免费试用
评论 (375)
This is a great chat app! I can easily chat live with any of my customers. It notifies me straight away when a customer starts a new chat, and I added lots of FAQs which allows customers to get answers to common questions without having to chat with me!
Also, the tool looks great on my website and is easy to customize to my brand.
The app works well and the inbox feature is great. My website performance has increased (the last chat app I had took up to many resources) but with Chataway I dont have this issue anymore.
All the chats are accessbile in your email inbox so you never miss a chat from your store. The support team is top notch and I am very satisfied with this app.
We have our site in 21 languages and serve customers all over Europe, so the on the fly 2 -way translation is just what we needed. The UI is clean and very easy to read, which makes the response time really fast and together with the email notifications when a potential customer enters the chat, not a single chat is left unmanaged. One thing I hope they will soon implement is: being able to email the complete chat to the customer is the translated version as well. I was told they are working on it. If this gets implemented it is a close to prefect chat app.
Since I started using Chatway, chatting with customers has been a breeze! The live chat is easy to use, reliable, and has really helped me stay connected with visitors in real-time. Super happy with it! ❤️
We have been using Chatway for several months and through the holiday season and it has been very helpful in simplifying our communication with our customers. Their support live chat has been great and always answers quickly. They are working on some great future enhancements as well.
支持
应用支持由 Premio 提供。
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