Chatway Live Chat & WhatsApp

Chatway Live Chat & WhatsApp

定價
提供免費方案。 提供免費試用。
特色
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用
評分
5.0 (352)
開發者
Premio

Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp.

Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS

Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS 更多
  • Access Shopify cart, orders, coupons data & more through live chat support inbox
  • Canned responses saved replies & FAQ for better live chat customer support
  • Mobile apps for iOS & Android to live chat and provide customer support anywhere
  • Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS
  • Monitor inbox customer service chats & invite customer support chat agents
特色
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

  • Facebook Messenger
  • Email
  • iOS
  • Android
  • Live Chat
  • WhatsApp

定價

Free

免費

  • 1 Agent
  • Unlimited Chats
  • FAQ
  • WhatsApp, Messenger, SMS, & chat buttons
  • Facebook Messenger integration
  • Chat customization
  • 30 Days chat history

Pro

$15 /月

或每年 $108,可省 40% 的費用

  • $9 per agent/month
  • Unlimited chat history
  • Invite agents
  • Private notes & reminders
  • Live translation & multilingual widget
  • Email integration

14 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評論 (352)

整體評分
5
各級評分數量
  • 98% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年11月20日

The free plan has enough features so small businesses can work without paying for the pro plan. I like it. Since we installed this app, we have received many more messages from our customers. I highly recommend it.

Kwintner
以色列
使用應用程式 7個月
2025年1月10日

We have been using Chatway for several months and through the holiday season and it has been very helpful in simplifying our communication with our customers. Their support live chat has been great and always answers quickly. They are working on some great future enhancements as well.

bindrz
美國
使用應用程式 大約2個月
2024年11月7日

Chatway has been a great addition to my store. It's allowed me to have great communication with my customers and I'm sure it has been the reason for many sales. The inbox has made things so easy and gives me the confidence to know I wont miss any messages. The live chat support has been really helpful, they are quick to respond and nothing is too much trouble. Love this app and would recommend to others.

Custom Hampers
澳洲
使用應用程式 8個月
2024年12月16日

This app is perfect for my purposes. I'm new and very small and can't afford to be paying for every functionality for my website. This app allows me to communicate with my customers quickly and easily and I don't need to pay until I get much bigger, which I will gladly do. I wish all apps were like this!

WunderUndies
美國
使用應用程式 13天
2024年11月12日

As a small business owner, finding tools that genuinely enhance our customer service without adding complexity is crucial. That's exactly what we found with Chatway Live Chat Support! The integration into our Shopify store was seamless and straightforward. Right from the start, we noticed an improvement in customer engagement on our site.

What really stands out is the ease with which our team can manage multiple conversations. The FAQ section is a fantastic feature that has significantly reduced repetitive inquiries, allowing us to focus on more complex customer needs. Moreover, the support team behind Chatway is just as responsive and helpful as their app promises to be for our customers.

We've seen an increase in customer satisfaction scores, and feedback points to the chat feature as a big reason for that. We couldn't be happier with the performance and reliability of this app. Highly recommend it to any store looking to elevate their customer support game!

PurePanacea
美國
使用應用程式 大約2個月

支援服務

應用程式支援由 Premio 提供。

資源

開發者無法直接以繁體中文提供支援。

開發者

Premio

18 Jerusalem Blvd, 18 Jerusalem Blvd, Ashdod, 7752311, IL

發布日期

2023年9月7日

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